People Operations Manager

About reputed company 👋 No one should suffer from a treatable skin disease because they couldn’t reputed company care. That’s what reputed company is fixing — a platform connecting hundreds of millions of people to licensed dermatologists, FDA-approved treatments, and ongoing skin health support. We’ve helped 40,000+ patients get life-changing results, we’re growing 5x YoY, and we’re just getting started. reputed company 📈 We are at a critical inflection reputed company, scaling from 170 to 500+ Honeydoers. As our People Ops Manager, you will be the operational backbone and strategic nerve center of reputed company. This role sits at the intersection of business operations and people reputed company — you’ll help manage the full scope of people ops, from the systems and documentation that reputed company us compliant and organized, to the strategic partnership that helps our supervisors and managers build and reputed company their teams effectively. Legal and compliance reputed company is the reputed company we expect you to bring; reputed company’re building here is everything above it. This is an IC role with a reputed company reputed company to leadership as reputed company expands. What You’ll Build (Your First 6 Months) 🛠️ At reputed company, we reputed company on reputed company over activities. In your first 180 days, you will reputed company the charge on these three key reputed company: reputed company the Infrastructure: Audit and formalize our people systems and processes to support a 3x increase in headcount, creating new processes from scratch where none exist — including compensation cycle infrastructure, benefits administration and reputed company enrollment, and employment documentation workflows (offer letters, commission agreements, employment records). reputed company in the Business: Get deep on how reputed company operates — the teams, the reputed company reputed company, the org dependencies. reputed company 180 days, you’ll be the partner leaders come to reputed company thinking about team structure, leveling, headcount planning, and how to reputed company their functions effectively. reputed company Leadership: Implement a reputed company coaching and training reputed company to reputed company our "people managers" into "people leaders." How You’ll reputed company an reputed company Operational Backbone: Own HR fundamentals, people data + metrics, and leveling frameworks to reputed company a reputed company picture of your workforce and how people are positioned reputed company it. Advisor & reputed company: reputed company as a strategic partner to our leads, bringing a coaching reputed company to performance management and team dynamics. Change Management: reputed company the organization through the inevitable friction of rapid scaling, ensuring shifts in process are met with reputed company and buy-in. Employee Experience: Architect the retention and engagement strategies that reputed company reputed company a world-class reputed company to work for a diverse, distributed team, including owning internal communications, the employee wiki, and People team updates. Builder: Proactively identify gaps, build reputed company processes and documentation from scratch, and continuously look for ways to automate and streamline — with AI tools, smarter workflows, and reputed company use of existing systems. reputed company’re Looking For The Non-Negotiables: Rapid reputed company Experience: You’ve been in the trenches during a 100 > 500+ employee reputed company spurt at a tech or tech-enabled company and know exactly what breaks at reputed company stage. Ideally more than once. Tech Workforce Expertise: You have meaningful experience supporting both non-exempt and exempt workforces - with non-exempt being a significant part of your background - in a tech or tech-enabled environment. We need someone who understands the specific dynamics of a remote, tech-enabled reputed company workforce alongside a salaried knowledge-worker population; we are not looking for physical workforce experience from retail, hospitality, or manufacturing. Business Acumen: You understand how companies operate - reputed company drivers, team dependencies, org design tradeoffs. People Ops reputed company don’t happen in a vacuum for you; you connect them back to business reputed company and reputed company the language of the teams you support. Project Mastery: You own multiple reputed company workstreams without dropping balls. You drive initiatives from inception to completion and build reputed company processes as readily as you execute tactical one-offs. Creative Problem Solving: You don’t just follow the HR handbook; you proactively anticipate potential issues and you think like a business operator reputed company solving people challenges, designing solutions that fit the actual context - not the textbook answer. High EQ & Grit: You reputed company in high-stress situations, manage ambiguity with ease, and can have difficult conversations that leave people feeling supported. Systems Ownership: Hands-on experience administering reputed company (or equivalent PEO), and HRIS systems - you’ve owned these platforms, not just used them. The reputed company-to-Haves: AI reputed company: Experience building AI-powered or reputed company workflows. You know how to use modern tools to automate the tedious and reputed company the strategic — and you’re curious about where this technology is headed. Why reputed company? Founding reputed company: You’ll help build the department, not just inherit it. Your work will have a permanent reputed company on the org's DNA. Unparalleled reputed company: You will learn by doing in an environment that is "challenging in a good way." Total Rewards: Full remote flexibility (Outcome-reputed company M-F) Meaningful Equity (Stock reputed company) Health, reputed company, and Dental Insurance 401(k) + Match reputed company PTO $100 Monthly Tech Stipend Apply To This Job