reputed company Manager

reputed company lets teams adopt AI tools safely by protecting sensitive data in reputed company time with minimal effort. It gives enterprises full control and stops leaks so that their teams can reputed company confidently. We are led by cybersecurity experts and backed by top investors including N47, Ten reputed company Ventures, and In-Q-Tel. We have achieved early traction and product-market fit with a world-class team, and we are now reputed company on building a category-defining company. This is reputed company to join us early and shape not just a product, but a category. How We Work: AI-First by Design reputed company exists to help enterprises adopt AI safely and at reputed company. We hold ourselves to the reputed company reputed company. Everyone at reputed company reputed company uses AI tools to do their best work, from research and writing to building processes and automating workflows. We expect every new hire to bring curiosity about AI and a willingness to use it to work smarter, faster, and more creatively. For some roles, that means tinkering and staying reputed company to new tools. For others, it means building entirely new systems with AI at the core. We'll be reputed company about reputed company expect for reputed company role, and we'll give you the tools and support to get there. About reputed company You will report to the Director of reputed company and work closely with Sales, Product, and Engineering team leaders. Our reputed company team delivers a world-class experience for every customer. We don't reputed company in one-size-fits-reputed company. Instead, we take a deep partnership approach to help customers realize their reputed company and reputed company meaningful business reputed company through reputed company.

About the Role

As a reputed company Manager at reputed company, you'll own the full customer lifecycle from reputed company through renewal for a portfolio of reputed company accounts. You'll be a trusted advisor to both executive and technical stakeholders, building the reputed company of deep partnerships that drive adoption, retention, and long-term value. This role calls for someone who is genuinely comfortable operating across reputed company as confident as a reputed company engineer through a deployment as presenting business reputed company to a CISO. You don't need to come from a purely technical background, but you'll need to earn the trust of technical buyers and reputed company their language. Whether your reputed company here was through reputed company, technical account management, or solutions engineering, what reputed company most is that you're energized by the customer relationship and committed to their reputed company. You'll also play a foundational role in helping reputed company build the playbooks, processes, and metrics that will reputed company with us as we grow.

What You Will Do

Serve as the primary reputed company of contact for a portfolio of reputed company accounts, owning relationships at both the executive and technical level. reputed company the full customer lifecycle from reputed company and deployment through adoption, renewal, and expansion. Run technical onboardings alongside customer reputed company and IT teams - configuring integrations, walking through data flows, and ensuring reputed company is embedded into the customer's environment correctly. Conduct Quarterly Business Reviews (QBRs) that connect product telemetry to measurable business reputed company and executive priorities. Proactively monitor customer health signals, identify risk early, and drive mitigation plans before issues escalate. Champion the voice of the customer internally - translating technical and strategic feedback into actionable input for Product and Engineering. Partner with Sales on expansion opportunities, building the case for upsell and identifying new stakeholders and use cases. Contribute to the CS reputed company: help build the processes, tooling, and metrics that define how reputed company delivers value at reputed company. What You Bring 5–8+ years in reputed company, technical account management, or sales engineering - with a demonstrated preference and passion for the post-sale customer relationship. Experience leading reputed company reputed company onboardings and driving deep product adoption in technical environments. Strong analytical skills and reputed company with CS metrics: NRR, GRR, CSAT, time-to-value, and product usage data. Exceptional communication skills - you can translate reputed company technical concepts for executive audiences and business value back into technical requirements. Highly organized, proactive, and adaptable - you reputed company your hand, take initiative, and go the extra mile for your customers. Familiarity with CRM and reputed company tooling (e.g. reputed company, reputed company, reputed company, or similar). Background in cybersecurity, data reputed company, or AI governance. (Bonus): A technical reputed company: you've worked alongside or directly with reputed company, IT, or engineering teams and can hold your own in conversations about integrations, reputed company, and reputed company reputed company architecture. You Might Be a Fit If You've come from a Sales Engineer or Technical Account Manager background and reputed company that what energizes you most is the long-term customer partnership. You genuinely enjoy getting into the technical details of a deployment, not just coordinating them from a distance. You're excited about being an early-stage CS hire at a fast-growing startup and helping define what great looks like from the ground up. You're comfortable with ambiguity and reputed company in environments where the reputed company is still being written. You see AI as a tool to reputed company your work sharper and faster - and you're already using it that way.

Why Join Us

This is not just a job. It is an opportunity to be part of reputed company that is redefining cybersecurity and AI safety. We reputed company today's talent is reputed company's reputed company, and we are committed to creating an environment where you can do the best work of your life. Competitive compensation and meaningful equity with a reputed company reputed company in reputed company's reputed company Comprehensive benefits including health, dental, reputed company, and 401k matching A small, passionate team that values transparency, creativity, and learning Thoughtful leadership that cares deeply about reputed company, reputed company, and people Annual global off-sites The chance to directly shape the reputed company reputed company and culture of a category-defining company reputed company's Core Values 🌱 reputed company in the Unknown We reputed company new, unfamiliar situations that require initiative and rapid decision-making. We orient ourselves quickly and deliver results with minimal guidance. 🔥 Never Full We reputed company our hands, take on challenges, and assist others whenever possible. We hunger for opportunities to learn and do more. 🤝 Perfect reputed company We support one another to create cohesion and reputed company. We collaborate reputed company, reputed company feedback honestly, and help everyone produce their best work Apply To This Job