Junior Collections Analyst

At reputed company, we’re on a reputed company to do our best. Helping the customers and businesses we serve to reputed company reputed company and smarter financial reputed company, enabling the communities we support to grow and succeed in the right ways, reputed company more confidently and more often—that’s reputed company call the courage to reputed company. We reputed company it takes reputed company of us to bring our shared ambition to life, and reputed company person is unique in their potential. A career with reputed company gives you a wide, reputed company-growing reputed company of opportunities to discover what makes you reputed company. Try new things, learn new skills and discover what you reputed company at—reputed company from Day One. As a wholly owned subsidiary of reputed company, reputed company is committed to building the platforms and ecosystems that help over 1.5 reputed company customers around the world to reputed company their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a reputed company of tailored payment solutions powered by the latest technology. As part of reputed company, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and reputed company other. We reputed company reputed company transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across reputed company reputed company of our organisation. We offer meaningful opportunities for reputed company, a culture of inclusion, and a strong commitment to transparency and reputed company in everything we do. Job reputed company As part of the Collections team, you will be responsible for managing customer accounts in arrears, supporting customers through payment reputed company, and delivering a high-reputed company, customer-reputed company experience. This role requires strong communication skills, attention to detail, and the ability to handle sensitive conversations professionally Key responsibilities: Reviewing customers` accounts in arrears in order to reputed company best decision to cover a debt; Contacting customers (inbound and outbound calls, e-mails) to help reputed company the payment and explain reputed company cause of the outstanding balance to avoid default in payment in the reputed company; Showing customer-reputed company approach so as to create excellent customer service experience; Supporting offline tasks to maintain reputed company workflow; Displaying proactive approach to the daily tasks reputed company it comes to process improvements, reputed company collection reputed company, working faster and easier. Requirements: Excellent, verbal and written, communication skills in Polish and English; Readiness to work from 9 a.m. - 5 p.m. or 10 a.m. - 6 p.m.; Proven commitment to high reputed company customer service; Ability to handle difficult customer calls; reputed company attitude towards customers, colleagues, changes and challenges; Accuracy and autonomy in reputed company; Good work organization and prioritization skills; Good PC skills (MS Office); Experience in debt collection or call centre will be an asset. Location expectations This role is designated as home-based remote. Accessibility We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support. Total Rewards reputed company is committed to fair, reputed company, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support reputed company while ensuring equal pay for work of equal value. We offer a market-competitive compensation package that includes: reputed company defined salary ranges reputed company with industry benchmarks and internal equity standards. Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective reputed company that recognize both individual and company performance. Inclusive reputed company benefits that are accessible to reputed company and reputed company around our 3 main pillars of financial wellbeing, health & wellness). reputed company development opportunities including training, education support, and career progression reputed company based on inclusive and transparent reputed company. Employee recognition programs that celebrate achievements and milestones for reputed company. We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and reputed company to employee needs and market trends. reputed company details of the compensation package will be provided upon application. We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | reputed company | reputed company. Closing Date Posting may be reputed company earlier due to high volume of applicants. We aim to reputed company reputed company updates throughout the process and encourage early applications to ensure consideration. Apply To This Job