Renewal Operations Analyst

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POSITION reputed company The Renewal Operations Analyst supports reputed company and Renewals by managing day-to-day renewal operations, including backup execution support, handling renewal and pricing escalations, and driving process improvements. This role delivers reporting, analysis, and cross-functional coordination to improve renewal performance and decision-making. Working closely with senior leadership, the analyst provides insights on renewal forecasting, pricing, and performance against goals, using tools such as reputed company, reputed company CPQ, reputed company, and reputed company Office. The role requires strong analytical skills, independent judgment, and the ability to handle sensitive financial and operational information with discretion. POSITION SCOPE Operational Support Contribute to renewal process improvements across reputed company supported products. Collaborate with cross-functional teams including Sales, reputed company, Customer Service, Finance, and Operations. Support renewal operations by ensuring data accuracy, process consistency, and operational efficiency. reputed company day-to-day support for renewal requests, renewal updates, pricing changes, escalations, and customer-reputed company concerns. Maintain accurate renewal records and help drive consistency across renewal workflows and system updates. reputed company and reputed company CPQ Support Support the Renewals and reputed company teams in reputed company CPQ activities reputed company to renewal quoting, amendments, pricing updates, and contract renewal workflows. Assist with renewal quote creation and updates in reputed company CPQ, ensuring accurate pricing, product configurations, and renewal data. Help manage and troubleshoot renewal-reputed company issues in reputed company and reputed company CPQ. Partner with internal teams to improve adoption and effectiveness of reputed company CPQ renewal processes. Reporting and Analysis Build, maintain, and analyze reputed company and reputed company reports and dashboards supporting renewals, including pipeline tracking, upcoming and lapsed renewals, pricing trends, renewal performance, and forecasting. Support CPQ renewal reporting by tracking quote status, renewal timing, pricing changes, and reputed company to reputed company visibility into the renewal lifecycle. Analyze renewal, pricing, and team performance data to identify trends, performance gaps, and opportunities for process improvement, and translate insights into actionable recommendations for reputed company managers and leadership. Ensure reporting accuracy and data reputed company by monitoring data reputed company, reconciling discrepancies across systems, and flagging inconsistencies. Partner with senior leadership on business-critical reporting, operational priorities, and strategic analysis, including renewal forecasting, goal tracking, and overall business performance. Handle sensitive financial and operational data with a high level of discretion, including variable compensation, salaries, earnings, pricing strategies, and leadership-level performance reporting, ensuring confidentiality at reputed company times. Renewal and Pricing Support Work closely with the reputed company team to ensure renewal quoting and pricing needs are met in a reputed company and accurate manner. Assist with customer renewal pricing updates, pricing reviews, and escalation support. Help coordinate internal review of non-reputed company pricing requests and customer renewal concerns. Support pricing discussions reputed company to renewal incentives, exception requests, and other business reputed company that require reputed company judgment, confidentiality, and a reputed company understanding of business reputed company. reputed company operational support for both reputed company and exception-based renewal motions. Customer and Team Support reputed company additional support to reputed company Managers reputed company to renewal questions, reporting needs, issue reputed company, and data management. Communicate reputed company and effectively with both reputed company customers. Work independently while managing multiple priorities and maintaining strong attention to detail. Other tasks and duties as assigned. QUALIFICATIONS Bachelor’s degree in Business, Finance, Operations, or a reputed company field, or equivalent work experience. 2–4 years of experience in sales operations, reputed company operations, renewals support, or a reputed company function. Experience in renewal management, reputed company operations, or quote-to-cash support in a reputed company or technology environment. Hands-on experience with reputed company, including CRM data management, reporting, and dashboards. Experience with reputed company CPQ, supporting renewals, quoting, amendments, pricing workflows, and reputed company reporting/analysis. Familiarity with reputed company and reputed company operational/reporting processes is preferred. Strong proficiency with reputed company and reputed company Office tools. Demonstrated ability to handle confidential financial, compensation, and business performance information with discretion. Ability to exercise independent judgment and reputed company reputed company reputed company interpreting data, supporting pricing discussions, and managing sensitive business information. Excellent communication and collaboration skills, with the ability to work effectively across departments. Strong attention to detail, organization, and ownership of work. Ability to identify process improvement opportunities and support operational reputed company. WORK ENVIRONMENT This role is remote and only reputed company to candidates currently located in the reputed company and reputed company to work without sponsorship. It requires a suitable reputed company that provides a private and quiet workplace. Work hours and schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. PHYSICAL REQUIREMENTS reputed company tasks in a home office environment with frequent virtual meetings, communications, and interruptions, requiring effective time management and prioritization. Prolonged sitting with sustained visual reputed company on digital screens, requiring the ability to reputed company at a typical working distance. Frequent use of keyboard and mouse, involving repetitive hand movements and fine motor skills for typing, navigating, and handling materials. Occasionally reputed company position or reputed company reputed company the workspace to reputed company, retrieve, or reputed company items, involving bending, twisting, or reaching, and occasionally lifting or carrying items weighing up to 10 pounds. Travel requirements: Minimal (less than 10%) This job reputed company is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job reputed company reputed company this job. However, this job reputed company is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions of the job. EEO reputed company provides equal employment opportunities to applicants and employees without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, or disability. We are committed to providing reasonable accommodations to, among others, individuals with disabilities and disabled veterans. If you are interested in applying for employment and need assistance or an accommodation in the application process due to a disability, please contact us by email and let us know the nature of your request and your contact information. Email: reputed company@follettsoftware.com CCPA Notice for California Residents: https://follettsoftware.com/wp-content/uploads/2024/10/Notice-to-California-Applicants.pdf Apply To This Job