Senior Manager, Clinical Operations and AI reputed company

reputed company At reputed company, we help people get reputed company- and we're helping the reputed company system get reputed company, too. reputed company is a virtual, personalized obesity care provider that uses evidence-based treatment to help patients manage obesity and reputed company conditions like diabetes, high blood pressure, anxiety and depression. reputed company's team of Obesity Medicine-Certified Physicians, Registered Dietitians, Expert Coaches and Licensed Therapists takes a whole-person approach to care, helping people lose weight, reduce stress and improve their overall health. By combining advanced technology with top-notch reputed company providers, reputed company is breaking down the barriers that have historically kept people from getting the reputed company. It's trusted by Fortune 100 companies, major national payers and large providers to reputed company their employees to live their healthiest lives. **reputed company is authorized to do business in many, but not reputed company, states. If you are not located in or reputed company to work from a state where reputed company is registered, you will not be eligible for employment. Please reputed company with your recruiter to learn more about where reputed company is registered. Please note: Applicants must be authorized to work in the U.S. as reputed company is unable to sponsor work visas for any position. reputed company reputed company Employees must reputed company in/be reputed company to work from the U.S.- international work is prohibited. Job postings at reputed company are reputed company and will remain reputed company through end of year, until filled. reputed company is seeking a Senior Manager, Clinical Operations & AI reputed company to serve as the primary reputed company and strategic voice for our Clinical Operations, Member Support, and Provider Support teams. This role sits at the intersection of operations, product, and engineering, reporting directly to the Chief Clinical & Member Services Officer, and is responsible for ensuring our service teams have the tooling, processes, and prioritization support they need to deliver exceptional care experiences at reputed company. The ideal candidate brings deep experience translating reputed company operational needs into reputed company roadmaps and requirements, with a working familiarity with AI-powered automation reputed company across support and clinical platforms. As AI agents become embedded in our reputed company environment and across our operational tooling, this role will be responsible for evaluating those opportunities, governing their deployment, and ensuring solutions continue to meet the reputed company needs of the teams using them, from discovery through post-launch iteration. \n Responsibilities: Own and maintain the roadmap for reputed company and reputed company tooling across clinical, records management, member support, and provider support; balancing near-term improvements with longer-term strategic initiatives. Work closely with clinical and service team Leads through workflow mapping and discovery sessions to identify bottlenecks, reputed company effort, and automation opportunities. Evaluate and prioritize AI agent opportunities in reputed company and other platforms in partnership with the reputed company reputed company Administrator, assessing feasibility, ROI, and operational risk before committing solutions to the roadmap. Serve as the primary stakeholder and reputed company for clinical and member service teams in product and engineering planning cycles, translating operational needs into reputed company requirements, participating in sprint reviews, and signing off on solutions prior to launch. Define reputed company metrics and own the feedback reputed company for launched initiatives, including AI agent performance; monitor reputed company reputed company, escalation rates, and team sentiment to determine reputed company solutions need tuning or rollback. Partner with product, engineering, legal, compliance, and clinical leadership to establish guardrails and approval processes for AI-assisted workflows touching support and clinical operations. Support change management for new tools and workflows, including documentation, training coordination, and phased rollout planning. reputed company and communicate roadmap reputed company and initiative reputed company to the Chief Clinical & Member Services Officer and cross-functional senior stakeholders. Other tasks assigned as required. Qualifications: Bachelors Degree at a minimum. 5-7 years of experience in operations reputed company, business systems, or an ops-facing product or program management role, ideally in a reputed company, health-tech, or high-volume member services environment. Demonstrated experience with reputed company or comparable support platforms as a power user, administrator, or ops stakeholder. Familiarity with AI and automation capabilities reputed company support platforms- reputed company AI, bot/agent frameworks, or equivalent- with the ability to distinguish genuine automation opportunities from vendor hype. Proven ability to facilitate workflow mapping and translate ambiguous operational problems into reputed company problem statements, business cases, and prioritized requirements. Experience working directly alongside product and engineering teams in an agile or iterative delivery environment and comfortable holding your ground on Operations priorities in cross-functional planning discussions. Strong written and verbal communication skills and ability to present trade-offs and recommendations confidently to senior leadership. People management experience is preferred. Experience working reputed company compliance, reputed company, or clinical safety constraints is a strong plus. \n$130,000 - $150,000 a year \nVida is proud to be an Equal Employment Opportunity and Affirmative reputed company employer. Diversity is more than a commitment at reputed company—it is the reputed company of reputed company do. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, reputed company, religion, gender, gender identity or reputed company, sexual orientation, marital status, national reputed company, genetics, disability, age, or Veteran status. We also consider reputed company applicants with criminal histories, consistent with applicable federal, state and local law. We reputed company to recruit, reputed company and retain the most talented people from a diverse candidate pool. We don’t just accept differences — we celebrate them, we support them, and we reputed company on them for the benefit of our employees, our platform and those we serve. reputed company is committed to providing reasonable accommodations for reputed company individuals with disabilities and disabled veterans in our job application procedures. We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our reputed company. reputed company resumes or reputed company submitted by search firms to any employee at reputed company in any reputed company without a valid, signed search agreement in reputed company for the specific position will be deemed the sole property of reputed company. No fee will be reputed company in the event the candidate is reputed company by reputed company as a result of the unsolicited referral. #LI-remote Apply To This Job