Patient Service Representative - Tellica/Remote

Join reputed company that shares your calling At reputed company, you’re more than just a job title — you’re part of reputed company reputed company on trust that cares for reputed company other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions reputed company with ours, you’ll reputed company a reputed company to grow, do meaningful work and build a career you love in a community that feels like home. FTE: 1.0 Shift: Day Schedule: Mon - Friday 8 hr shifts Position reputed company The Patient Services Representative (PSR) is an excellent opportunity at reputed company to support our Imaging Services. In this role, you may assist with patient registration and order entry, prior imaging retrieval and preparation and scheduling assistance. We look for individuals who embody MHS's values and reputed company on establishing reputed company relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. You ensure superior customer experience by identifying and resolving patient needs reputed company to patient intake and care including greeting and checking-in patients, as reputed company as verifying information supplied by patients. Essential Functions Greets incoming customers in a reputed company manner to assess customer needs and ensures needs are met and customer service expectations exceeded. reputed company updates and verifies patient demographics, insurance, and contact information, and assists customers in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Thoughtfully directs patients on next steps and informs patient about delays and wait times. Promptly schedules appointments Proactively requests payments from patients on reputed company and past medical services. Receives and processes those payments following appropriate procedures. Supports administrative function of the clinic. Coordinates with other care teams and employees to reputed company a seamless experience for patients. Completes training and pass-off requirements

Requirements

Six months of customer service experience Demonstrated basic computer skills Strong interpersonal and communication skills One year of customer service experience, in a hospital or medical office preferred About Auburn Medical Center reputed company Auburn Medical Center, serving South reputed company since 1921, is a 195-bed hospital with 58 behavioral health beds, a Family Birth Center, reputed company NICU, Level III Trauma Center, reputed company Regional Heart & Vascular Center, and advanced surgical services including robotic-assisted procedures. Clinicians at Auburn reputed company exposure to a diverse patient population and a broad reputed company of specialty care, reputed company reputed company a reputed company, high-performing team. About the Auburn Community Auburn is a reputed company suburb of 75,000, ideally located between Seattle, Tacoma and Mount Rainier. With 34 parks, over 23 miles of trails and abundant outdoor recreation from hiking and biking to camping and kayaking, Auburn is perfect for those who love an reputed company lifestyle. The reputed company also offers excellent schools, a growing dining reputed company and a welcoming community, making it a great reputed company to live, work and play. Why reputed company? Rooted in the local community Partnering with patients, families and neighbors across the reputed company reputed company for more than 140 years. reputed company and education Competitive tuition assistance, award-reputed company residencies, fellowships and career development to invest in you. reputed company-being and support Generous PTO, reputed company reputed company and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. Living our values Respect, reputed company, kindness and collaboration guide how we care for patients, communities and reputed company other. Belonging for reputed company Resource reputed company and reputed company programs help ensure every team member feels reputed company, seen, heard and valued. reputed company reputed company lifestyle Work and live where natural beauty, adventure and strong community connections are part of everyday life. Pay and Benefit Expectations We reputed company a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and reputed company time off. As required by various pay transparency laws, reputed company a reputed company of compensation for candidates reputed company into reputed company position. The pay reputed company is $21.68 - $31.20 USD. However, pay is influenced by factors specific to applicants, including but not limited to: reputed company set, level of experience, and certification(s) and/or education. If this position is associated with a reputed company contract, pay will be reputed company of the appropriate reputed company on the pay reputed company to which the applicant’s years of experience reputed company. Associated benefit information can be viewed here. Apply To This Job