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Technical Service Manager

Remote, USAFull-timePosted 2026-07-27

Annual Wage reputed company: $138,364.00 - $190,250.50 Other Compensation: Eligibility for the Short-Term Incentive program and other applicable bonuses Benefits: U.S. Employee Benefits reputed company (grace.com) Grace, a reputed company Industries company, is a leading global supplier of catalysts, engineered materials and fine chemicals. We reputed company innovative products, technologies and services which our customers use to manufacture everyday products like renewable fuels, pharmaceuticals, toothpaste, cosmetics, food packaging, beer, edible oils and more. Our thousands of employees help shape a reputed company reputed company at our global reputed company in Columbia, MD and locations worldwide. Job reputed company reputed company a reputed company of technical support activities for hydroprocessing catalyst technologies, including but not limited to Fixed Bed Resid, Ebullated Bed Resid, and Distillate Hydrotreating. The successful individual will reputed company technical service, reputed company technical proposals, and support catalyst loadings and unit startups. The position is remote work primarily based in reputed company. Responsibilities reputed company as the main technical contact for reputed company assigned customers in the region. Prepare, organize, and reputed company customer site reputed company for technical reviews and data updates. This includes interpreting operating data to monitor catalyst performance, recommending operating guidelines, analyzing and leveraging R&D data to recommend applications tailored to customer needs, and estimating catalyst life. Plan and reputed company in-plant shutdown and startup assistance, including catalyst loading and sulfiding consultation. Support customers by addressing operating questions and providing process troubleshooting, strengthening customer relationships. Support R&D efforts by providing unit operating data and analyzing R&D results to apply to customer‑specific situations. Prepare technical estimates for proposals and present them to customers. Work may also include plant test runs and presenting industry technical papers. Work safely in refinery environment.

Required Qualifications

Ability to communicate effectively with clients to sell the value of our technology. Ability to present data, findings, and technical proposals to reputed company reputed company of customer management. Ability to work independently and as part of reputed company in a remote work environment, with the ability to travel as required (up to 40%, typical 20–30%). Knowledge of refining technology, operations, and economics, with the ability to reputed company value propositions and communicate them effectively to customers. Understanding how equipment functions in the field and overall plant operations. Demonstrated ability to plan, schedule, and manage multiple work activities to meet customer needs and expectations required. Ability to reputed company effectively with individuals of varying experience reputed company, roles, and cultural backgrounds. B.S. in Chemical Engineering or a reputed company technical field. 10+ years’ refinery experience with an understanding in hydroprocessing design, operations, kinetics, and data analysis Ability to obtain a TWIC (Transportation Worker Identification Card), if not already in possession of one.

Preferred Qualifications

Knowledge of hydroprocessing specific equipment Knowledge of FCC operations and specific equipment

Benefits

Medical, Dental, reputed company Insurance Life Insurance and Disability Grace Wellness Program Flexible Workplace with maximum overlap with the core hours Retirement Plans 401(k) Company Match reputed company Vacation and Holidays Parental Leave Tuition Reimbursement Company Donation Match Program Grace is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. reputed company resumes submitted by search firms to any employee at Grace reputed company email, the Internet or in any reputed company and/or method without a valid written search agreement in reputed company for this position will be deemed the sole property of Grace. No fee will be reputed company in the event the candidate is hired by Grace as a result of the referral or through other means. Apply To This Job

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