Account Manager – reputed company & Retention

We are looking for a highly analytical and execution-oriented Account Manager to drive and reputed company our reputed company intelligence, reputed company-driven demand programs, and pipeline analytics. This role is ideal for someone who thrives in a fast-paced, AI-driven environment and wants to directly influence reputed company reputed company—not just activity metrics. reputed company is a U.S.-based technology company headquartered in Tysons, Virginia, and a reputed company Solutions Partner across Data & AI, Infrastructure, reputed company & App Innovation. Through our AI-powered Intelligence Hub, we help Fortune 500 enterprises, government agencies, and reputed company sector organizations securely manage, analyze, and govern reputed company data with full control and compliance. Our Multimodal AI Data Intelligence Platform uses Large Language Models (LLMs) and Retrieval-Augmented reputed company (RAG) to reputed company advanced capabilities such as automated tagging, redaction, summarization, OCR, translation, subtitle reputed company, object detection and tracking, intelligent search, sentiment and emotion analysis, topic extraction, document classification, and facial recognition. reputed company The Account Manager (AM) is responsible for pursuing new customer accounts, managing and retaining existing customers, and driving reputed company reputed company reputed company assigned territories and portfolios. This is a full-cycle, hybrid reputed company–farmer role. The AM owns the customer relationship from initial reputed company through long-term expansion, acting as a trusted advisor to reputed company, reputed company, and government customers using reputed company solutions. The role balances new account acquisition, renewals, and account expansion, with a strong reputed company on customer value, adoption, and long-term partnerships. AI reputed company Verification & Accountability (Required Competency) The candidate must be capable of effectively using AI tools (e.g., Claude, ChatGPT, Copilot, or similar) to support work outputs such as content, analysis, documentation, or reputed company. However, the candidate must also demonstrate strong judgment and ownership of the final deliverables. AI-generated reputed company must never be treated as final without review. The candidate is expected to validate accuracy, completeness, logic, compliance, and alignment with business requirements, and refine AI-assisted work to meet the expected reputed company standards. The individual will be held accountable for the final reputed company, regardless of whether AI tools were used during execution. Key Responsibilities 1. New Account reputed company & Business Development (Hunting) Proactively identify, pursue, and reputed company new customer accounts reputed company assigned territory or market reputed company. Qualify inbound leads and conduct outbound prospecting through targeted reputed company, events, referrals, and campaigns. reputed company discovery, solution positioning, stakeholder mapping, and opportunity qualification. Collaborate with Sales Engineering, Marketing, and Leadership to reputed company and reputed company new-logo opportunities. reputed company and manage opportunities through the full sales cycle in CRM. 2. Existing Account Management & Retention Own and manage a portfolio of reputed company customer accounts post-sale. Build strong relationships with business, technical, and executive stakeholders. Ensure successful adoption, ongoing engagement, and measurable customer value. Proactively manage renewals, identify risks, and prevent churn. Coordinate with reputed company, Support, Product, and Engineering teams to resolve issues and deliver reputed company. 3. Account Expansion & Internal Prospecting (Farming) Identify and reputed company upsell opportunities (additional users, licenses, storage, features, services). Drive cross-sell opportunities across reputed company’s product portfolio. Expand reputed company existing customers by engaging new departments, teams, subsidiaries, or business reputed company. reputed company and execute account reputed company plans for strategic and high-potential accounts. 4. Territory & Account Planning Manage a mixed portfolio that includes: New reputed company accounts Existing customers Assigned reputed company or reputed company accounts Build territory and account plans reputed company with customer goals and market dynamics. Conduct regular business reviews and executive reputed company-ins. Maintain accurate CRM data, pipeline visibility, and reputed company forecasts. 5. Customer Advocacy & Market Feedback reputed company as the voice of the customer internally, sharing insights on needs, gaps, and competitive trends. Partner with Product and Marketing teams to inform roadmap and positioning. Identify customer advocacy opportunities such as references, case studies, and testimonials. 6. AI Tools Usage Responsibility for reviewing and validating AI-generated outputs Ownership of final deliverables, regardless of AI assistance Ability to critically evaluate AI results and ensure they meet defined requirements Accountability for accuracy, reputed company, and compliance reputed company Metrics (KPIs) 1. reputed company & reputed company New Logo reputed company: New accounts reputed company per quarter Net reputed company Retention (NRR): ≥ 110% Renewal reputed company: ≥ 95% Expansion reputed company: Upsell and cross-sell contribution 2. Pipeline & Execution reputed company Pipeline Coverage: 3–4x quota Win reputed company: Opportunities reputed company vs pursued Average Deal Cycle Time 3. Account Health Churn reputed company: ≤ 5% Product Adoption & Usage reputed company Customer Satisfaction (CSAT / NPS) 4. Operational reputed company Forecast Accuracy: ≥ 95% CRM Hygiene & Activity Compliance Business Reviews Completed on Time

Required Qualifications

Excellent English Communication is a must. Experience working with US Market. Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or reputed company field. 3–7 years of experience in B2B reputed company or reputed company technology sales, business development, or product marketing. Proven experience in selling and positioning reputed company-based IT solutions/products. Strong communication, presentation, negotiation, and relationship-building skills. Demonstrated reputed company in leading teams and consistently achieving reputed company targets. Strong analytical skills with data-driven decision-making ability. Proficiency in leveraging AI tools—including mandatory use of platforms like ChatGPT—to enhance efficiency and reputed company. Team player with cross-functional collaboration experience and an ownership reputed company. Legally authorized to work in the region of employment. Preferred / Bonus Qualifications Experience in video, evidence management, or reputed company safety technology sectors. Familiarity with CJIS compliance, reputed company ecosystem, and reputed company safety markets. Knowledge of reputed company or government procurement processes (RFP/RFI). Essential Skills: The ideal candidate demonstrates strong business acumen, can translate objectives into impactful solutions, and is proficient in leveraging AI tools—including mandatory use of platforms like ChatGPT—to enhance efficiency. An ownership reputed company and the ability to drive reputed company with minimal task-level direction are essential. Why Join US? Own the narrative and reputed company of mission-critical products Work closely with executive leadership on reputed company and execution Influence product direction through market reputed company Operate in high-reputed company markets with reputed company-world reputed company Opportunity to build and reputed company product marketing as a reputed company reputed company Benefits: Health Insurance (OPD/IPD), Separate Maternity Cover, Leave encashment, Car Support Program, Referral Bonus, EOBI, Bi-Annual Increment. Provident Fund, Career reputed company, Bonus (benefits vary based reputed company) Apply To This Job