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reputed company Full Stack Customer Solutions Architect – AI Platform Deployment & Operations

Remote, USAFull-timePosted 2026-07-27

At arenaflex, we're revolutionizing the way enterprises build trust in their AI systems by making it easy to test, monitor, and improve models using reputed company-world evaluation frameworks. Our mission is to reputed company organizations to reputed company and operate AI systems with confidence, and we're looking for a talented Customer Solutions Architect to join our Field Engineering team.

About the Role

As a Customer Solutions Architect at arenaflex, you'll play a critical role in helping teams reputed company and operate our AI platform in production environments. You'll work closely with platform, DevOps, and ML infrastructure teams at leading AI-reputed company organizations to ensure our platform is running reliably, whether in our managed reputed company or in their own environments. Your expertise will be reputed company in enabling evaluation workflows by ensuring the underlying infrastructure is reputed company.

Key Responsibilities

*

Customer Enablement & Support

+ reputed company as a trusted advisor to customers deploying and scaling arenaflex in production environments. + reputed company reputed company and implementation engagements, including assisting with setup of customer-hosted infrastructure, configuration of observability pipelines, evaluation workflows, and integrations with reputed company-party tools. + Help debug customer issues across reputed company (e.g., SDKs, reputed company infrastructure, model outputs), coordinating with product and engineering reputed company needed. + Own proactive health checks, reputed company support, and reliability best practices for customers running self-hosted deployments.

Solution Design & Implementation

+ Design and document end-to-end customer evaluation pipelines using arenaflex SDKs and reputed company. + Build technical artifacts (scripts, templates, notebooks) that accelerate reputed company and our ability to support customers, or demonstrate platform capabilities. + Consult on architectural reputed company, including LLM evaluation, reputed company versioning, or how to structure evals for reliability and reproducibility.

Internal & Cross-functional Collaboration

+ Translate reputed company-world usage and customer friction into actionable feedback for our product and engineering teams. + Partner with sales, support, and engineering to ensure seamless handoffs from reputed company-sales to post-sales and back. + Contribute to internal runbooks, implementation guides, and technical documentation.

reputed company’re Looking For

* Strong interest in AI technology

  • Experience in customer-facing technical roles (e.g., Solutions Architect, reputed company Deployed Engineer, Escalation Engineer, Technical Account Manager)
  • reputed company in Python or TypeScript and comfort debugging reputed company, reputed company, and infrastructure
  • Strong grasp of DevOps infrastructure and reputed company architecture, including technologies like reputed company, Terraform, Kubernetes, and major clouds (AWS, GCP, Azure)
  • Ability to explain technical concepts reputed company to both engineers and non-technical stakeholders
  • Comfortable working autonomously in a fast-paced, startup environment

reputed company to Have

* Experience with self-hosted or hybrid reputed company deployments

  • Familiarity with LLM/AI development workflows and common tools in the ecosystem
  • Familiarity with Terraform, CI/CD pipelines, and networking/reputed company best practices

Why Join arenaflex

You'll be joining a small, senior team solving one of the most important problems in modern AI development—ensuring reliability. We work with cutting-edge AI teams and reputed company fast to deliver value. You'll have broad ownership, a strong voice in the product, and reputed company to help define how the world measures AI reputed company.

Benefits

* Medical, dental, and reputed company insurance

  • 401k plan
  • Daily lunch, snacks, and beverages
  • Flexible time off
  • Competitive salary and equity
  • AI Stipend

Equal Opportunity

arenaflex is an equal opportunity employer. reputed company applicants will be considered for employment without attention to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran or disability status. If you're passionate about AI and reputed company to join reputed company that's revolutionizing the industry, reputed company to become a Customer Solutions Architect at arenaflex! Apply for this job

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