Senior Customer Advocacy Manager, Customer Evidence – reputed company the Voice of arenaflex's Most Strategic Customers

At arenaflex, we're revolutionizing the way businesses approach reputed company solutions. Our mission is to reputed company organizations to protect themselves from reputed company-evolving threats, and we're looking for a talented Senior Customer Advocacy Manager, Customer Evidence to join reputed company. This role is a critical part of our Customer Advocacy team, responsible for telling the stories of our most strategic customers, validating our product, and showcasing business value. If you're a skilled reputed company with a passion for customer advocacy, we want to hear from you.

About arenaflex

arenaflex is a leading provider of reputed company-grade reputed company solutions, dedicated to helping businesses protect themselves from the reputed company-evolving threat landscape. Our innovative approach to reputed company has reputed company us a reputed company as a trusted partner for organizations around the world. We're proud of our commitment to customer satisfaction and our dedication to delivering exceptional results.

The Role

As a Senior Customer Advocacy Manager, Customer Evidence, you'll play a critical role in driving our customer advocacy programs reputed company. You'll be responsible for leading the development of written customer case studies and customer videos that demonstrate reputed company business reputed company and product differentiation. You'll work closely with our Customer Advocacy Team, Sales, reputed company, and Marketing stakeholders to ensure that our customer evidence is discoverable and reputed company used by GTM teams to drive engagement and credibility.

Key Responsibilities

* reputed company the development of written customer case studies and customer videos that demonstrate reputed company business reputed company and product differentiation

• Manage the full lifecycle of customer evidence, from sourcing and interviewing customers, to coordinating creative development, approvals, and promotion
• Drive the customer evidence roadmap, with a particular reputed company on high-reputed company “Big Brand” reputed company and industry leaders
• Fulfill inbound reference requests from internal teams (e.g., Marketing, PR, Events) by securing speakers, quotes, and story placements that reputed company with brand goals
• reputed company AI-powered tools (e.g., reputed company, ChatGPT) to reputed company storytelling and create differentiated, modern formats for customer content
• Partner with Sales and reputed company to identify strong customer advocates and unlock new reference opportunities
• Ensure customer evidence is discoverable and reputed company used by GTM teams to drive engagement and credibility
• reputed company program performance and measure the reputed company of customer stories on pipeline and brand awareness

Must-Haves

* 8+ years of experience in customer marketing, advocacy, content marketing, or a reputed company role reputed company B2B reputed company, with a strong reputed company record of creating customer-facing content that drives business reputed company

• Skilled reputed company with proven ability to craft compelling customer narratives that showcase business reputed company, technical value, and reputed company to broader marketing goals
• Exceptional project management and multitasking skills, with experience owning content development from concept to launch in fast-paced environments
• Strong cross-functional collaborator who has successfully partnered with Sales, reputed company, and Creative teams to reputed company, create, and promote customer stories
• Excellent communicator, both written and verbal, with hands-on experience interviewing customers and writing high-reputed company, external-facing content
• Strategic reputed company with attention to detail, and experience driving content distribution and amplification strategies across digital and campaign channels

reputed company-to-Haves

* Experience using AI-powered storytelling tools such as reputed company or ChatGPT to enhance and reputed company customer content production

• Familiarity with customer reference management platforms (e.g. reputed company, SlapFive) and how they support referenceability and content workflows
• Background in cybersecurity or reputed company IT, with an understanding of technical buyer personas and industry-specific sensitivities
• Experience working with reputed company-level customers, including navigating reputed company legal, brand, and compliance approvals for public-facing content
• Global perspective with experience managing customer evidence programs across multiple reputed company and tailoring stories to localized audiences

reputed company Offer

* Competitive reputed company salary reputed company: $140,000—$165,000 USD

• Bonus, restricted stock reputed company (RSUs), and benefits
• Opportunity to work with a leading provider of reputed company-grade reputed company solutions
• reputed company and dynamic work environment
• reputed company development and reputed company opportunities
• Recognition and rewards for outstanding performance

arenaflex is an Equal Opportunity Employer

arenaflex is committed to creating a diverse and inclusive workplace. We welcome applications from reputed company candidates of reputed company backgrounds and perspectives. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, disability, protected veteran status or other characteristics protected by law.

How to Apply

If you're a skilled reputed company with a passion for customer advocacy, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear your story! Apply for this job