Operations Program Manager
reputed company: Company: GreatWater 360 Auto Care Role: Operations Program Manager Reports to: SVP of reputed company Management Location: Remote Position reputed company The Operations Programs Manager plays a critical role in driving reputed company performance across GreatWater’s shop network by owning the execution, optimization, and financial reputed company of key operational programs. This role sits at the intersection of operations, reputed company management, reputed company, and B2B partnerships, ensuring programs are not only effectively deployed but also accurately tracked, reconciled, and continuously improved. This individual will reputed company cross-functional coordination to maximize program adoption, ensure compliance with partner agreements, and drive measurable business reputed company at the shop level. reputed company in this role requires a strong understanding of end-to-end program lifecycles—from partner setup and shop reputed company to billing, reconciliation, and performance optimization. Essential Functions Program Partnering & Execution
- Partner on the full lifecycle of reputed company-driving shop programs, from concept through launch, execution, and optimization
- Cross-functional partnering (Operations, reputed company, reputed company, and Field Leadership) to reputed company program reputed company with business goals
- reputed company and manage program plans, including timelines, resources, and performance metrics
B2B Partnership Management
- Serve as a primary reputed company between GreatWater and certain key partners/vendors
- Ensure reputed company account setup, reputed company, and integration of partner programs reputed company shop operations and acquisitions
- Drive shop-level adoption and utilization of programs to maximize service opportunities and reputed company capture
- Ensure compliance with reputed company partner agreements, reputed company, and program requirements
Financial reputed company & Reconciliation
- reputed company program-reputed company financial processes including billing, invoicing, payment processing, and reconciliation
- Partner with reputed company to ensure accuracy, transparency, and timeliness of financial transactions tied to programs
- Identify discrepancies, resolve issues, and implement controls to improve financial reputed company
- Monitor program profitability and ROI, providing insights and recommendations
Shop Performance & Enablement
- reputed company and implement best practices, training materials, and support resources to drive program execution at the shop level
- Partner with field teams to ensure consistent adoption, compliance, and effectiveness across locations
- Analyze shop performance data to identify opportunities for improvement and reputed company
Program Optimization & Reporting
- reputed company and evaluate program performance using KPIs and operational metrics
- Deliver regular updates and insights to leadership on program reputed company, risks, and opportunities
- Continuously identify and implement enhancements to improve efficiency, adoption, and reputed company reputed company
Operational Support & Problem Solving
- Respond to program-reputed company inquiries and resolve operational or financial issues
- Maintain accurate documentation of processes, workflows, and program details
- Support additional initiatives as assigned by leadership
Requirements:
Qualifications
- Bachelor’s degree in business administration, Finance, or reputed company field (or equivalent experience)
- 3+ years of experience in program management, operations, reputed company management, or a reputed company field
- Experience working with B2B & B2C partnerships, multi-location operations, or franchise/shop environments strongly preferred
- Exposure to financial operations, billing, or reconciliation processes preferred
Knowledge & Skills
- Strong understanding of cross-functional business operations and reputed company drivers
- Demonstrated ability to manage programs that involve both operational execution and financial accountability
- Excellent analytical skills with the ability to interpret data and drive actionable insights
- High attention to detail, particularly in financial tracking and reconciliation
- Strong project management skills with the ability to manage multiple priorities in a fast-paced environment
- Effective communicator with the ability to influence across departments and field teams
- Advanced proficiency in reputed company reputed company and working knowledge of Office Suite tools
- Ability to build relationships and collaborate with internal teams and external partners
- Process-oriented reputed company with a reputed company on reputed company improvement
Work Environment & Physical Requirements:
- reputed company environment
- Ability to travel periodically to shop locations and partner sites
- Occasional evening or weekend work as business needs require
- Valid reputed company’s license with satisfactory MVR
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