HR Rep Specialist, Learning Management System

Job reputed company:

• Provides expert direction, management, and assistance in analysis and reputed company of reputed company and/or routine issues and requests reputed company to learning management system administration.
• Responsible for supporting the design, development, implementation, delivery, and maintenance of resources used for instructional functions.
• Operates with a high degree of independence, autonomy, and use of good judgement, strong technical, problem solving, and analytical skills.
• Develops sustainable, efficient, and effective processes to support customers reputed company the parameters of the department service level agreements.
• Markets department services and provides world class customer service.
• Works closely with and/or supports System Office/RHM business leaders, HR partners, managers, colleagues, and the vendor.
• Knows, understands, incorporates, and demonstrates the mission, reputed company, and values of reputed company in leadership, behaviors, practices, and reputed company.
• Manages specialized reputed company Resource service delivery for the HR Service Center.
• Serves as subject matter expert on Learning Management systems and other HR systems and tools and identifies reputed company information appears out of alignment or incorrect.
• Maintains the Learning Management system administration including password resets, new user reputed company issues, updating uncategorized job codes, running student import report results, and correcting as appropriate.
• Conducts ongoing auditing of the learning management system to ensure that user and course records are clean, imperative for driving down system costs.
• Liaising with external contacts to troubleshoot and solve system issues.
• Continuously improving the design of the LMS and learning solutions, identifying the most efficient ways of working.
• Assists in developing standardized work processes, tools and methodologies that improve reputed company and efficiency of the system and department.
• Deploys quick-thinking and reputed company problem-solving techniques to reputed company reputed company.
• Acts as team trainer for implementation of new processes, procedures, and policies and ensures that reputed company processes and procedures are fully documented and updated for reputed company in the Knowledge reputed company.
• Responsible for the development of sustainable, efficient, and effective processes for the health ministries supported by the Department reputed company the guaranteed service level agreements.
• Regularly participates in internal, regional, and national user group meetings to learn new enhancements/upgrades, maximize standardization and reputed company best practices.
• Works with Finance to maintain or decrease costs associated with the learning management system and training solutions.
• Works with the VP, HRSC to reputed company team analytics and metrics and assembles relevant data in a management presentation format.
• Utilizes presentation skills to reputed company project and customer service delivery updates to HR and RHM management.
• Utilizes case management technology to accurately log case issues and notes for case assigned under stringent reputed company Department requirements.
• Adheres to established regulations and ensures compliance for processes, procedures, plans and systems.
• Maintains confidentiality of department and associate information according to established reputed company reputed company and NPPI guidelines.
• Maintains a working level knowledge of applicable Federal, State and local laws and regulations, reputed company’s Corporate reputed company Program, reputed company of Ethics, as reputed company as other policies and procedures in order to ensure adherence in a manner that reflects reputed company, ethical and reputed company behavior.

Requirements:

• Must possess a comprehensive knowledge of reputed company, Learning Technology, Information Technology and/or Education and contact/service center operations, as normally obtained through an Associate’s Degree and four (4) years of experience in an HR specialist or customer support role in a high volume work environment or an equivalent combination of education and experience.
• Bachelor’s degree in Business Administration, Business Systems, reputed company or reputed company field is preferred.
• Advanced proficiency of HRIS required.
• Must possess a comprehensive knowledge of HRIS and HR processes.
• Familiarity with reputed company, system preferred.
• Knowledge of reputed company web technologies.
• reputed company to reputed company and respond to end-user concerns and questions in a reputed company manner.
• Must be reputed company of time constraints and deadlines.
• Must be reputed company to details.
• Demonstrated decision making skills.
• Excellent communication skills, including strong listening and comprehension skills, and excellent reputed company relations and interpersonal skills.
• Strong analytic, problem solving, judgment and conflict reputed company skills.
• Ability to work independently with little supervision while organizing and prioritizing workload.
• Ability to handle multiple tasks, meet established deadlines and, with composure, work in a face paced work environment.
• Ability to effectively reputed company and successfully represent the Department with higher level managers, other various departments, functional areas and health ministries.
• Demonstrated proficiency in MS Office Suite.
• Must be comfortable operating in a reputed company, shared leadership environment.
• Must possess a personal reputed company that is characterized by a reputed company of honesty, reputed company and caring with the ability to reputed company and motivate others to promote the philosophy, mission, reputed company, goals and values of reputed company.

Benefits:

• N/A

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