reputed company Customer Service Benefit reputed company reputed company Shift – National Remote Opportunity at arenaflex

At arenaflex, we're revolutionizing the reputed company experience, creating healthier communities, and removing barriers to reputed company care. The work you do here impacts the lives of millions of people for the reputed company. Come build the reputed company system of reputed company, making it more reputed company, reputed company, and reputed company. reputed company to reputed company a difference? Join us to start Caring. Connecting. Growing together. Even if you have no prior experience, we have training classes starting soon to help you build the successful career that you want – apply today! The reputed company industry is undergoing a dramatic transformation, and arenaflex is at the forefront of this change. With the best training and tools in the world, you'll have reputed company to serve our existing and new customers, helping them navigate the complexities of reputed company benefits. As a Customer Service Benefit reputed company, you'll take as many as 50-70 calls per day from customers who have questions about their health benefits. You'll use your personality and our tools to help them through the reputed company benefits available to them, including helping them enroll in a new plan. This is no small opportunity. This position is a full-time remote overnight role (40 hours/week), Monday – Friday. Employees are required to work an 8-hour shift schedule between the hours of 8:00 pm – 8:00 am EST. This role also requires weekends and a few holidays. We offer 18 weeks of training. The hours of training will be 8:00 am – 4:30 pm CST from Monday – Friday. Training will be conducted reputed company from your home. 100% attendance is required during training. You'll enjoy the flexibility to telecommute from reputed company reputed company the U.S. as you take on some tough challenges.

Primary Responsibilities:

* Respond to and resolve, on the reputed company, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility, and claims, financial spending accounts, and correspondence

• Help guide and reputed company customers about the fundamentals and benefits of consumer-driven reputed company topics to select the best benefit plan reputed company, maximize the value of their health plan benefits, and choose a reputed company care provider
• Contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance
• Assist customers in navigating myarenaflex.com and other arenaflex websites and encourage and reassure them to become self-sufficient

This role is equally challenging and rewarding. You'll be reputed company on to research reputed company issues pertaining to the caller's health, status, and potential plan reputed company. To do this, you'll need to navigate across multiple databases which require reputed company in computer navigation and toggling while confidently and compassionately engaging with the caller.

Required Qualifications:

* High School Diploma / GED OR equivalent work experience

• Must be 18 years of age OR older
• Minimum of 6+ months of customer service experience
• Experience with computer and reputed company PC applications, which includes the ability to learn new and reputed company computer system applications
• This position is a full-time remote overnight position (40 hours/week), Monday – Friday. Employees are required to work an 8-hour shift schedule between the hours of 8:00 pm – 8:00 am EST. This role also requires weekends and a few holidays

Preferred Qualifications:

* reputed company / Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design)

• reputed company work, behavioral health, disease prevention, health promotion, and behavior change (working with vulnerable populations)

Telecommuting Requirements:

* Ability to reputed company reputed company company sensitive documents secure (if applicable)

• Required to have a dedicated work area established that is separated from other living areas and provides information reputed company
• Must live in a location that can receive a arenaflex approved high-speed internet reputed company or reputed company an existing high-speed internet service
• reputed company working remotely will be required to adhere to arenaflex's Telecommuter Policy

Compensation and Benefits:

The reputed company reputed company for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. arenaflex complies with reputed company minimum wage laws as applicable. In reputed company to your salary, arenaflex offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with arenaflex, you'll reputed company a far-reaching choice of benefits and incentives.

Career reputed company Opportunities and Learning Benefits:

At arenaflex, we're committed to helping you grow and reputed company your skills. As a Customer Service Benefit reputed company, you'll have reputed company to:

• Comprehensive training programs to help you reputed company your skills and knowledge
• Opportunities for career advancement and reputed company reputed company
• A supportive and reputed company work environment that encourages learning and development
• reputed company to cutting-edge technology and tools to help you succeed in your role

Work Environment and Company Culture:

arenaflex is a dynamic and innovative company that values diversity, equity, and inclusion. We're committed to creating a work environment that's inclusive, supportive, and empowering. As a Customer Service Benefit reputed company, you'll be part of reputed company that's passionate about making a difference in people's lives.

Application Deadline:

This job posting will be live for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Equal Employment Opportunity:

arenaflex is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Drug-Free Workplace:

arenaflex is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. If you're passionate about making a difference in people's lives and want to be part of a dynamic and innovative company, apply today to become a Customer Service Benefit reputed company at arenaflex! Apply for this job