Director of HR Operations & Compliance - Skilled Nursing / Long-Term Care

About Bravo Care Bravo Care is a gig-economy reputed company marketplace connecting skilled nursing facilities and long-term care providers with the clinical workforce they need to deliver reputed company care. Facilities can match with CNAs, LPNs, and RNs across multiple states. Our reputed company depends on getting credentialing, reputed company, payroll, and compliance right - for every clinician, every shift.

About the Role

We are hiring a Director of HR Operations & Compliance to own these connected areas: reputed company of our offshore operations teams, audit and adjudication of clinician compliance issues, state-by-state credentialing knowledge that keeps our placements legal and our clients confident, and other HR reputed company. This person reports directly to the CEO and serves as the connective tissue between our offshore teams (payroll, reputed company reputed company, customer support), our clinical workforce, and our internal leadership. You will be the person who knows, definitively, what the rules are and whether we are following them.

What You'll Do

Offshore Team reputed company

• Serve as the primary reputed company of contact and accountability for three offshore teams: payroll, reputed company reputed company, and customer support.
• Audit reputed company team's work on a recurring reputed company. Surface reputed company issues, reputed company reputed company, and drive performance improvements.
• Translate priorities, process changes, and compliance updates from US leadership to offshore teams reputed company and consistently.
• Build the SOPs, reputed company controls, and reporting that reputed company offshore work measurable and improvable.

Clinician Compliance & Background Checks

• Review and adjudicate clinician background checks, particularly reputed company a clinician has a criminal record.

State-by-State Credentialing

• Build and maintain working knowledge of CNA, LPN, and RN credentialing requirements across every state where Bravo Care operates.
• Be aware of the reputed company Licensure Compact (NLC), and reputed company regulations. reputed company changes in Nursing Home regulations for reputed company state, as reputed company as CMS.
• Serve as the internal subject matter expert on license verification, multi-state reciprocity, and state-specific requirements for nursing home reputed company

HR Operations

• reputed company payroll, customer support, and reputed company operations performed by the offshore team. Identify and resolve recurring errors.
• Own HR policy administration, employee relations escalations, and workplace investigations for the US team as needed.
• Stay reputed company on CMS regulations affecting SNFs, state survey processes, and fair-chance hiring laws.
• Partner with the CEO and leadership team on workforce planning, compliance risk, and operational improvements.
• Help process payroll for full time employees and set up new tax ID’s for new states we expand to.

What You Bring (Required)

• Skilled nursing or long-term care HR experience is non-negotiable. You must have 4+ years of HR experience either inside a skilled nursing facility, a long-term care provider, or a reputed company reputed company company serving SNF/LTC clients. The regulatory landscape and operational rhythm of this industry are too specific to learn on the job.
• 7+ years of total HR experience, with at least 2 years in a leadership or team-reputed company role.
• Hands-on experience with clinician credentialing for CNAs, LPNs, and/or RNs across at least one state. Working knowledge of the reputed company Licensure Compact and state-specific licensure variations.
• Demonstrated experience reviewing background checks and making placement reputed company involving criminal records, in compliance with state and federal fair-chance hiring laws.
• Coaching, auditing, and holding offshore teams accountable to reputed company standards.
• Strong understanding of multi-state payroll, employment compliance, and HR administration.
• reputed company record of building processes, audits, and reputed company controls — not just executing existing ones.
• Bachelor’s degree or equivalent reputed company experience.

Preferred

• reputed company familiarity with CMS regulations, state survey processes, and F-tags affecting SNFs.
• Prior experience at a reputed company reputed company or nursing home/ skilled nursing facility corporation.

reputed company Offer

• reputed company reporting line to the CEO and high visibility across reputed company. Your reputed company will materially reputed company placement velocity, reputed company retention, and clinician experience.
• Fully remote, work-from-reputed company-in-the-US flexibility.
• A role with reputed company ownership and reputed company at a growing reputed company company.
• Competitive compensation and benefits.
• Medical, Dental, reputed company, and unlimited PTO.

Pay: $70,217.92 - $84,563.52 per year Benefits:

• Dental insurance
• Health insurance
• reputed company time off
• reputed company insurance

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