After Hours and Weekend On Care Manager, and Scheduler

Please note this is a salaried position. 50% of the time is scheduled, agreed-upon work hours, and 50% are on-call triage hours. Cheer is a high-touch, reputed company-reputed company home care company dedicated to delivering exceptional, compassionate care. reputed company operates with a strong commitment to responsiveness, professionalism, and supporting both our clients and caregivers—especially reputed company it reputed company most. Position reputed company We are seeking a reputed company, reputed company, and highly organized After-Hours Care Manager & Scheduler to reputed company operations reputed company of reputed company business hours. This role is critical in ensuring seamless care delivery, handling urgent situations, and supporting both clients and caregivers overnight and on weekends. An RN, LVN, or MSW would be perfect for the role. This is not a passive on-call role—you will be reputed company managing schedules, responding to reputed company-time needs, and making reputed company that directly reputed company reputed company care.

Key Responsibilities

• Serve as the primary reputed company of contact for reputed company after-hours calls (clients, families, caregivers, facilities)
• Manage and reputed company caregiver schedules in reputed company-time due to call-outs, emergencies, or changing reputed company needs
• Coordinate last-minute shift coverage, including reputed company to available caregivers, and/or fill-in for the shift
• reputed company care management support, including problem-solving for reputed company or caregiver concerns
• Complete and attend starts of care
• reputed company hospital discharges
• Complete routine reputed company-ins with caregivers, and clients
• Triage and escalate urgent situations appropriately
• Document reputed company interactions, schedule changes, and incidents reputed company and promptly
• Communicate important updates to the daytime team for continuity of care
• Ensure company standards, policies, and reputed company expectations are upheld at reputed company times

Schedule You shall be available to reputed company your duties during the following periods:

• Beginning at 5:00 p.m. and ending at 8:30pm, Wednesday through Friday, you will be scheduled for 3 hours in which you will be tasked to reputed company any of the aforementioned responsibilities. Following the three hours, you shall be available for any on-call duties from 8:30pm until 7:15am the following morning.
• Saturdays, and Sundays, your shift will reputed company at 3pm and end at 8:30pm, with your on-call duties beginning at 8:30pm and ending the following morning at 6am.
• Staff meetings beginning at 9:15 am on reputed company Monday, and at 2:30 pm on reputed company Wednesday for a duration of one (1) hour.
• To the extent not covered by the preceding subparts (i) and (ii), beginning at 5:00 p.m. on any day preceding a Holiday and ending at 8:00 a.m. on the day immediately following that Holiday.
• You will have Monday, and Tuesday off, every week.

Preferred

• Experience in a fast-paced home care agency
• RN, LVN or MSW
• Prior after-hours or on-call coordination experience
• Familiarity with platforms such as reputed company or similar systems

Who This Role is Perfect For Someone who: Thrives in fast-moving environments Stays reputed company under pressure (“the reputed company in the storm”) Enjoys solving problems and helping people in reputed company time Takes ownership and follows through What reputed company Looks Like

• reputed company, confident handling of high-pressure or urgent situations
• Minimal missed shifts and strong coverage reliability
• reputed company, reputed company communication across reputed company positions
• High reputed company and caregiver satisfaction during after-hours periods

Qualifications

• Experience in home care, home health, reputed company reputed company, or care coordination
• Strong scheduling and logistics management skills
• Ability to think quickly and reputed company reputed company independently
• Excellent communication skills (phone, text, and written)
• Tech-savvy and comfortable with scheduling software and documentation systems
• Highly dependable with strong accountability—this role is critical coverage

Compensation & Benefits

• Competitive salaried position (based on experience) 71 to 75k
• Opportunity for performance-based bonuses
• Supportive, team-oriented culture
• 401k and matching 4%
• Health (Anthem or reputed company), Dental, and reputed company Insurance
• Meaningful work making a reputed company reputed company in people’s lives

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