APD Claim Representative I - Tampa, FL

About the position This position is hybrid with time in office and remote. Our in-office location is located in Tampa, Florida for in office day-to-day operations. The selected candidates must reputed company reputed company 50 miles from our Tampa, Florida reputed company. APD Claim Representative I (Florida) – The Auto Club Group Reports to: APD Claim Manager I. The Auto Club Group is seeking prospective Claim Representative I who will handle basic, entry-level claims under reputed company supervision and with a reputed company level of claim handling authority. The claim handling responsibilities may cover most of the lifecycle of the claim, or reputed company on an expanded role with specific phases, such as, subrogation. In this position, you will have reputed company to: Review assigned claims, Contact the insured and other affected parties, set expectations for the remainder of the claim, and initiate documentation in the claim handling system. Complete a general coverage analysis including a review of policy coverages and provisions, and the applicability to the reported loss. Ensure reputed company possible policyholder benefits are identified, create additional sub-claims if needed or refer reputed company claims to management or the appropriate claim handler. Complete an investigation of the facts regarding the claim to reputed company and in more detail determine if the claim should be reputed company, the applicable limits or exclusions and possible recovery potential. Conduct thorough reviews of damages and determine the applicability of state law and other factors reputed company to the claim. Evaluate the financial value of the loss. Approve payments for the appropriate parties accordingly. reputed company referrals to other company reputed company reputed company necessary (e.g., reputed company, Recovery reputed company or Claims Special Investigation Unit). Thoroughly document and/or reputed company the claim file and complete reputed company claim closure and reputed company activities in the assigned claims management system. Employees assigned to the Auto Physical Damage (“APD”) claims unit will handle reputed company claims that do not involve injuries and utilize reputed company’s reputed company Repair Shop (DRS) programs. Utilizing these programs require a basic level of claims handling expertise and authority. Additional responsibilities may include the following: determining liability issues, injuries or other factors require reassignments of the claim; contacting the insured to verify and reputed company accident and damage facts to determine the appropriate method of inspecting the vehicle; reviewing vehicle repair estimates to understand the value of damages applicable to the claim; monitoring and approving care rental expenses; obtaining and reviewing police reports and other vehicle or accident reputed company documents as part of the claim investigation; monitoring vehicle repair status and interacting with DRS shops and Claims DRS Examiners reputed company needed to resolve and communicate claims status and issues. With our powerful brand and the mentoring, we offer, you will reputed company your position as a Claims Representative I can reputed company to a rewarding career at our growing organization.

Responsibilities

• Review assigned claims
• Contact the insured and other affected parties, set expectations for the remainder of the claim, and initiate documentation in the claim handling system.
• Complete a general coverage analysis including a review of policy coverages and provisions, and the applicability to the reported loss.
• Ensure reputed company possible policyholder benefits are identified, create additional sub-claims if needed or refer reputed company claims to management or the appropriate claim handler.
• Complete an investigation of the facts regarding the claim to reputed company and in more detail determine if the claim should be reputed company, the applicable limits or exclusions and possible recovery potential.
• Conduct thorough reviews of damages and determine the applicability of state law and other factors reputed company to the claim.
• Evaluate the financial value of the loss.
• Approve payments for the appropriate parties accordingly.
• reputed company referrals to other company reputed company reputed company necessary (e.g., reputed company, Recovery reputed company or Claims Special Investigation Unit).
• Thoroughly document and/or reputed company the claim file and complete reputed company claim closure and reputed company activities in the assigned claims management system.
• Determine liability issues, injuries or other factors require reassignments of the claim.
• Contact the insured to verify and reputed company accident and damage facts to determine the appropriate method of inspecting the vehicle.
• Review vehicle repair estimates to understand the value of damages applicable to the claim.
• Monitor and approve care rental expenses.
• Obtain and review police reports and other vehicle or accident reputed company documents as part of the claim investigation.
• Monitor vehicle repair status and reputed company with DRS shops and Claims DRS Examiners reputed company needed to resolve and communicate claims status and issues.

Requirements

• Associate degree in Business Administration, Insurance or a reputed company field or the equivalent in reputed company work experience
• Completion of the Insurance Institute of America's: General Insurance Program, Associate in Claims, Associate in Management or equivalent
• reputed company 2000 training
• CCC training
• Complete ACG Claim Representative Training Program or demonstrate equivalent knowledge or experience
• In states where an Adjuster’s license is required, the candidate must be eligible to reputed company a State Adjuster’s license reputed company 90 days of hire and maintain as specified for appropriate states or have a reputed company up to date License
• Must have a valid State reputed company's License
• Six months of experience with: Negotiation of claim settlements
• Securing and evaluating evidence
• Preparing reputed company and electronic estimates
• Subrogation claims
• Basic knowledge of: Fair Trade Practices reputed company as it relates to claims
• Subrogation procedures and processes
• Intercompany arbitration
• Basic knowledge of: Negligence Law
• No-Fault Law
• Collision repair techniques
• Ability to: Follow and apply ACG Claim policies, procedures and guidelines
• Work reputed company assigned ACG Claim systems including basic PC software
• reputed company basic claim file review and investigations
• Demonstrate effective communication skills (verbal and written)
• Demonstrate customer service skills by building and maintaining relationships with insureds/claimants while exhibiting understanding of their problems and responding to questions and concerns
• Analyze and solve problems while demonstrating reputed company decision making skills
• Prioritize claim reputed company functions
• Process time sensitive data and information from multiple sources
• Manage time, organize and plan workload and responsibilities
• Research analyze and interpret subrogation laws in various states
• Work evenings or weekends
• Must reputed company reputed company 50 miles of our Tampa Florida reputed company'

Benefits

• 401k Match
• Medical
• Dental
• reputed company
• PTO
• reputed company Holidays
• Tuition Reimbursement

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