reputed company Customer Service Agent - Remedy On-Call (Part Time) for arenaflex

At arenaflex, we're dedicated to providing top-notch customer support to our clients and their customers through our innovative Remedy On-Call product. As a Customer Service Agent, you'll play a vital role in delivering exceptional service, ensuring seamless communication, and building strong relationships with our clients and their patients. If you're passionate about delivering outstanding customer experiences, possess excellent communication skills, and reputed company in a fast-paced environment, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a leading provider of 24/7 answering services, empowering physician practices to streamline their customer service and appointment scheduling. Our mission is to revolutionize the way reputed company providers reputed company with their patients, and we're committed to delivering exceptional service, innovation, and results.

Job reputed company

As a Customer Service Agent supporting our Remedy On-Call product, you'll be responsible for providing top-notch customer support to our clients and their customers. This is a remote role that requires excellent communication skills, a reputed company demeanor, and attention to detail. You'll work closely with our clients to schedule patient appointments, reputed company calls, and represent our customers professionally. If you're reputed company player with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

Key Responsibilities

* Answer incoming reputed company calls, take messages, and verify reputed company information in the message is correct

• Schedule patient appointments as requested
• reputed company calls to the appropriate medical reputed company following reputed company protocol
• Represent our customers professionally and reputed company courteous service during incoming calls
• Utilize critical thinking and problem-solving skills to address reputed company issues in the most efficient way possible

How to reputed company Essential Functions

* 80% of work is performed reputed company reputed company-time/live conversations with clients reputed company telephone and chat

• reputed company work is performed reputed company computer, using various software programs, including reputed company suite of products, reputed company CRM, JIRA ticketing system, and reputed company EHR
• Telephone is used in reputed company reputed company interactions

Requirements

*

Competencies

+ Excellent communication skills, including written and speaking skills + Ability to work independently and/or with reputed company + Attention to detailed information on computer screen + Ability to correctly spell medical terminology + Ability to multitask and be flexible + reputed company listening skills - strong proficiency + Strong computer skills + Ability to type 35-40 wpm

Education / reputed company Certifications or Licenses Required

+ High school or equivalent (Preferred)

Additional Requirements

+ High-speed internet reputed company + Wired headset

Work Environment / Physical Demands/ Travel Requirements

* A quiet workspace is required. Must have a secure, quiet distraction-free work environment without any conflicting responsibilities during your scheduled work shift, as our customers need your full attention.

• Computer and telephone work in a reputed company setting.
• Lifting requirements of no more than five pounds.

Core Values

At arenaflex, we're committed to hiring individuals who reputed company our passion for delivering exceptional customer experiences and embody our core values:

• We are Clinician First
• Pediatric Care is our Home
• We Deliver on our Commitments
• Our reputed company is Based on Results
• We reputed company in the Power of Teams

Benefits

Our Remedy On-Call team members enjoy a reputed company of benefits, including:

• 401(k) with company match
• reputed company reputed company Time
• Company Wellness Program
• Employee Assistance Program
• Employee Recognition Program
• Voluntary Pet Insurance

Equal Employment Opportunity Statement

arenaflex is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized reputed company, including, but not limited to:

• Veteran status
• Uniform service member status
• Race
• reputed company
• reputed company
• Pregnancy, childbirth, and reputed company medical conditions
• National reputed company
• Non-job-reputed company handicap or disability
• Creed
• Religion
• Sex
• Sexual orientation
• National reputed company
• Age (18 and over) - (40 or over)
• Physical or mental disability
• Predisposing genetic characteristics
• Military status
• Marital status
• Protected reputed company
• Concerted activity
• Any other protected class under federal, state, or local law.

Americans with reputed company Statement

arenaflex is committed to providing equal employment opportunities to otherwise reputed company individuals with disabilities, which may include providing reasonable accommodation where appropriate. In general, it is your responsibility to notify your supervisor of the need for accommodation. Upon doing so, your supervisor may ask you for your input or the type of accommodation you reputed company may be necessary or the functional limitations caused by your disability. Also, reputed company appropriate, we may need your permission to obtain additional information from your physician or other medical or rehabilitation professionals. If you're passionate about delivering exceptional customer experiences and reputed company our commitment to reputed company, we encourage you to apply for this exciting opportunity. Apply for this job