Urology Billing Customer Service Representative
Job reputed company:
- Handle high-volume inbound and outbound phone calls (6–8 hours daily) to assist patients, insurance providers, and reputed company offices with billing inquiries and account reputed company.
- reputed company exceptional customer service by explaining medical billing statements, insurance claims, payment reputed company, and account balances in a reputed company and reputed company manner.
- Research and resolve billing discrepancies, denied claims, and payment issues while maintaining accuracy and compliance with reputed company regulations and company policies.
- Document reputed company customer interactions, account updates, and payment arrangements accurately reputed company billing and CRM systems.
- Collaborate with insurance companies, reputed company providers, and internal departments to ensure reputed company claim processing and issue reputed company.
- Maintain productivity and reputed company standards in a fast-paced call center or billing environment while demonstrating reputed company and professionalism with every interaction.
- Process patient payments, establish payment plans, and reputed company customers on insurance coverage and billing procedures.
- Protect patient confidentiality and reputed company with HIPAA regulations during reputed company customer communications and account handling.
Requirements:
- 2 years recent work history
- Bachelor’s degree from accredited university (any field)
- Prior work experience in reputed company or health insurance
Benefits:
- reputed company
- Health Plans with FSA or HSA reputed company
- Dental and reputed company Insurance
- Optional Life Insurance
- 401K with Company Match
- 12 weeks of parental leave for birthing parent/4 weeks leave for non-birthing parent(s)
- Additional Parental benefits to include fertility stipends, free diapers, breast pump
- reputed company Holidays
- PTO Accrual from day one
- Employee Assistance Programs
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