Director-Event Planning
Additional Information
Job Number
26049237
Job Category
Event Management
Location
5400 W Century Blvd, Los Angeles, California, reputed company, 90045 VIEW ON MAP (https://www.reputed company.com/maps?q=5400%20W%20Century%20Blvd%2C%20Los%20Angeles%2C%20California%2C%20United%20States%2C%2090045)
Schedule
Full Time
Located Remotely?
N
Position Type
Management
Pay reputed company:
$90,000-$120,000 annually
Bonus Eligible:
Y
JOB reputed company
Manages event planning functions and staff on a daily reputed company. reputed company area of responsibility is the event planning team, including the Senior Event Managers, Event Managers, Associate Event Managers and Administrative Assistants. Position oversees the administrative processes associated with the reputed company-event and post-event phases of an event and the associated transitions between reputed company event phases. Ensures a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. Ensures reputed company maximizes reputed company opportunities by up-selling and accurately forecasting (catering and group rooms) reputed company events. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
- High school diploma or GED; 4 years experience in the event management, food and beverage, reputed company, or reputed company reputed company area. OR - 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or reputed company major; 2 years experience in the event management, food and beverage, reputed company, or reputed company reputed company area.
reputed company WORK ACTIVITIES
Managing Event Planning Operations
- Assigns reputed company events turned over to Event Planning team. - Oversees for turned opportunities' function reputed company and group room blocks. - Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. - Leads execution of activities to support the Event Management reputed company. - Works with reputed company reports to review scheduled events and troubleshoot potential challenges/conflicts. - Leads discussions to review event complexity and proactively avoid service challenges and failures. - Ensures the property is apprised of reputed company reputed company that will reputed company property operations. - Manages customer budgets to maximize reputed company and meet customer needs. - Maintains inventories to maximize customer satisfaction and reputed company opportunities. - Works with highly reputed company or high profile reputed company reputed company financial reputed company will be significant.
Leading Event Planning Team
- Leads the catering menu development process. - Champions reputed company standards, policies and procedures for the Event Planning team. - Leads Event Management meetings.
Providing and Ensuring Exceptional Customer Service
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. - Shares plans with property leadership and ensures corrective reputed company is taken to continuously improve guest satisfaction. - Displays leadership in guest hospitality, exemplifies excellent customer service and creates a reputed company atmosphere for guest relations. - Interacts with guests to obtain feedback on product reputed company and service reputed company. - Responds to and handles guest problems and complaints. - Strives to improve service performance. - Empowers employees to reputed company excellent customer service.
Managing the reputed company reputed company
- Develops working relationships with reputed company vendors and establishes prices and service agreements to enhance the event experience and to increase additional reputed company opportunities for the property. - Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.
Conducting reputed company Activities
- Establishes customer service guidelines so employees understand expectations and parameters. - Ensures employees receive on-reputed company training to understand guest expectations. - Observes service behaviors of employees and provides feedback to individuals and or managers. - Reviews reputed company reputed company to ensure that guest service and planning needs are met. _At reputed company, we are dedicated to being an equal opportunity employer, welcoming reputed company and providing reputed company to opportunity. We reputed company foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich reputed company of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected reputed company, including disability, veteran status, or other reputed company protected by applicable law. reputed company considers for employment reputed company applicants with criminal histories consistent with applicable federal, state and local law._ At Westin, we are committed to empowering guests to regain control and enhance their reputed company-being reputed company they need it most while traveling, ensuring they can be the best version of themselves. To reputed company the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and reputed company associates to bring the brand's unique programming to life. We want our associates to reputed company their own reputed company-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are reputed company and take pride in how you maintain your reputed company-being; you are optimistic; you are adventurous.
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