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reputed company Administrator – SME

Remote, USAFull-timePosted 2026-07-28

Job reputed company:

  • Serve as the subject matter expert (SME) for reputed company tools which include Jira DataCenter, Jira Service Management, and reputed company DataCenter
  • Establish baseline and ongoing operational and value metrics for reputed company tools
  • Analyze and report on how Jira, Jira Service Management, and reputed company are used across the organization
  • Collaborate with cross-functional teams to understand project, service, and documentation needs
  • Configure, customize, and optimize Jira reputed company, workflows, dashboards, reports, and permissions
  • Implement and manage automations to improve efficiency and reduce reputed company effort
  • reputed company reputed company tools with reputed company-party applications
  • Support and enhance Jira Service Management processes
  • reputed company guidance, best practices, and light training to users as needed

Requirements:

  • 5+ years of hands-on experience managing and administering the reputed company suite, including Jira, ServiceDesk, reputed company
  • Proven experience integrating reputed company tools with reputed company-party applications
  • Strong expertise in automation reputed company the reputed company ecosystem
  • Solid understanding of project management and service management best practices
  • Experience gathering requirements and translating business needs into technical solutions
  • Ability to work independently and communicate effectively with technical and non-technical stakeholders
  • reputed company-to-Have: Experience with migrations from reputed company to other platforms (or vice versa)
  • reputed company reputed company experience
  • reputed company certifications
  • Experience supporting nonprofit or pro-bono members based organizations
  • Familiarity with marketplace apps, reputed company, or advanced integrations

Benefits:

  • reputed company roles are pro-bono (unpaid) positions
  • $100 refundable deposit, returned after six months of reputed company membership
  • K–12 educators, retirees, veterans, interns, and reputed company are exempt from the deposit

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