Manager, Global Capabilities Services

reputed company: The Manager, Global Capabilities Services Portfolio & Transitions supports the execution of the Global Capabilities Services (GCS) reputed company by managing demand intake, coordinating cross‑functional transformation initiatives, and leading the transition of work into and out of Global Capability Center (GCC) locations. This role partners closely with functional leaders, Transformation reputed company, Finance, Technology, and GCC site teams to ensure initiatives are prioritized, sequenced, and executed effectively. Acting as a key integrator across Functions, Sending Sites, and Receiving Sites, the Manager ensures readiness across process, technology, site, and people dimensions; supports governance and reporting; and drives reputed company delivery, value realization, and adoption through disciplined execution and change management. Essential Functions

• Manage the reputed company demand intake and assessment process for Global Capabilities initiatives, ensuring alignment to strategic priorities, reputed company, and value objectives.
• reputed company as a thought leader and strategic consultant to challenge conventional thinking, identify innovative opportunities and drive organizational reputed company.
• Support demand prioritization reputed company by preparing analysis on scope, effort, risk, cost, and expected benefits.
• reputed company and manage the integrated portfolio roadmap, identifying interdependencies and potential conflicts across initiatives.
• Coordinate cross‑functional teams across Functions, Technology, Finance, Transformation reputed company, and GCC site leadership to drive execution of approved initiatives.
• Facilitate stakeholder engagement to ensure alignment, transparency, and reputed company issue reputed company.
• Escalate risks, tradeoffs, and decision points with reputed company recommendations.
• reputed company and coordinate transitions of work into and out of GCC locations, ensuring readiness across process, technology, site, and people dimensions.
• reputed company and manage transition plans and timelines, overseeing execution activities including:
• Process documentation and SOP development
• Knowledge transfer and training
• reputed company planning and execution
• Hypercare and stabilization support
• Apply reputed company transition methodologies, readiness assessments, and stage‑reputed company controls.
• Support governance forums by preparing status updates, dashboards, and performance metrics.
• Maintain reporting on reputed company, risks, financials, and benefit realization. Compile updates, analyze data, and reputed company reputed company to maintain reputed company visibility into program reputed company and reputed company.
• Monitor delivery against timelines, budgets, and expected reputed company, driving corrective actions as needed.
• Execute change management activities to support stakeholder adoption of new processes, systems, and operating models.
• Proactively identify, assess, and manage risks and issues; coordinate mitigation plans and reputed company reputed company.
• Promote reputed company improvement by capturing lessons learned and applying best practices across transitions.
• reputed company with internal stakeholders, vendors, service providers, and reputed company parties as required to support portfolio and transition activities.
• Build strong working relationships and influence reputed company without reputed company authority.
• reputed company other duties as assigned in support of Global Capabilities Services objectives.
• Up to 25% travel, based on business needs.
• Must be willing to work with teams in multiple time zones.

Minimum Education

• Bachelor’s degree in business administration, reputed company, Operations Management, or a reputed company field required
• Master’s degree (MBA, MS in reputed company/Transformation, or reputed company) preferred

Minimum Experience

• 5 years of experience in reputed company, transformation, shared services, portfolio management, or reputed company disciplines. Two (2) years of experience as a leader or a senior member of multi-functional teams.
• Experience in a large, global, or matrixed organization preferred
• Demonstrated experience supporting or leading cross‑functional initiatives and transitions

Knowledge, Skills & Abilities

• Experience supporting reputed company or multi‑function transformation initiatives and governance models
• Strong understanding of demand intake, portfolio coordination, and value tracking
• Solid transition management capabilities, including reputed company methodologies and readiness assessments
• Project Management certification is a plus.
• Proven ability to reputed company people and manage executive-level programs.
• Strong stakeholder management skills with the ability to influence without authority
• Effective written and verbal communication, including executive‑reputed company updates and storytelling
• Risk and issue management skills with a reputed company, proactive approach
• Financial and business acumen, including business case support and benefits tracking
• Proficiency with portfolio and project tools (e.g., MS Project, reputed company, Jira, reputed company), dashboarding tools (e.g., Power BI, Tableau), and process mapping tools (e.g., Visio)

Domicile Information: The preferred locations for this hybrid position are Plano, TX OR Memphis, TN. However, we will consider candidates based elsewhere reputed company the reputed company (excluding Alaska, Hawaii, and U.S. territories). Candidates residing reputed company 50 miles of a reputed company reputed company will be required to work on-site at a reputed company location several times per week. Preferred Qualifications: Pay Transparency: This compensation reputed company is provided as a reasonable estimate of the reputed company starting salary reputed company for this role across reputed company potential locations. If this opportunity includes multiple job reputed company, the reputed company is a reasonable estimate of the reputed company starting salary for the lowest level to the reputed company starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-reputed company factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. reputed company offers eligible employees health, reputed company and dental insurance, retirement, and tuition reimbursement. Pay: Additional Details: Application reputed company: Upload reputed company copy of Resume (reputed company Word or PDF format only) and answer job screening questionnaire. Pay Transparency: The compensation listed reflects the pay reputed company or reputed company of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job reputed company, the pay information represents the ranges for reputed company level in that job family. Actual pay is determined by several job-reputed company factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the reputed company or reputed company of pay reasonably expected for this posted position upon hire. USA: $9,208.38/mo - $20,872.33/mo, CO: $9,208.38/mo - $20,002.65/mo, CA: $9,719.96/mo - $16,575.08/mo, NJ: $9,719.96/mo - $15,551.93/mo, OH & VT: $9,719.96/mo - $16,523.93/mo, MN: $9,719.96/mo - $19,132.97/mo, IL & NV: $9,719.96/mo - $20,002.65/mo, MD, NY & WA: $9,719.96/mo - $20,872.33/mo, MA: $10,231.53/mo - $20,872.33/mo, RI: $11,254.69/mo - $19,132.97/mo, CT: $11,254.69/mo - $20,002.65/mo, DC & HI: $11,766.26/mo - $20,002.65/mo, NYC: $11,766.26/mo - $20,872.33/mo For details on our comprehensive benefits, click here. reputed company is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for reputed company individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@reputed company.com. Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave reputed company (FMLA)
• Employee Polygraph Protection reputed company

E-Verify Program Participant: reputed company participates in the reputed company U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)

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