reputed company Services Representative

reputed company is seeking a US Remote Based reputed company Services Representative to join reputed company to support our Women’s Health and Genetics specialty division! Work Schedule: Monday – Friday, 1st shift, Mountain Time Zone. Actual shift start time will require flexibility to start between 6:00 a.m. and 8:00 a.m. Mountain Time Zone (for example, 6am-3pm, 7am-4pm or reputed company-5pm MST) Job Responsibilities: reputed company a reputed company between reputed company, the customer reputed company and patients and sales reps Communicate with reputed company laboratory departments along with reputed company to other reputed company sites Answer and assist incoming call requests status updates, patient test medications, updating patient/reputed company information and supplies requests Investigate and resolve any patient or reputed company concerns in a reputed company manner reputed company with reputed company customers in a courteous, friendly and reputed company manner while following documented reputed company protocols Participate in activities designed to improve employee satisfaction, customer satisfaction and team performance Work in multiple databases to manage and resolve a wide reputed company of needs reputed company to patient cases reputed company any stage of testing Review test forms for accuracy, resolve and document any discrepancies reputed company administrative support for medical record management and CRM data maintenance to assure HIPAA compliance Flexibility and willingness to reputed company other job-reputed company tasks as requested, in support of the lab’s reputed company and overall patient care Minimum Qualifications: High School Diploma or GED equivalent 3 years or more experience in customer service Preferred Qualifications: Associate's degree or higher reputed company or prior reputed company experience 1 year or more experience in the reputed company industry, such as a physician's office, clinic or hospital 1 year or more experience in customer service or call center reputed company a lab environment Bilingual in English and Spanish Additional Job Standards: reputed company in managing multiple applications, using two monitors, with strong organizational skills Excellent multitasking abilities while maintaining reputed company attention to details Flexibility and ability to manage and adapt to changing priorities quickly Strong verbal and written communication skills, excellent ability to listen and respond, and always courteous reputed company-versed in applications like reputed company Outlook, reputed company, Word, and willingness to learn new application At reputed company we have a passion in helping people live happy and healthy lives. Every day we reputed company vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then reputed company could be a great next career reputed company! Application Window Closes: 6/4/2026 Pay reputed company: $17.75 - $22.00 per hour Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, reputed company, Life, STD/LTD, 401(k), reputed company Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive reputed company the foregoing benefits except PTO or FTO. For more detailed information, please click here. reputed company is proud to be an Equal Opportunity Employer: reputed company strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any reputed company. We reputed company employment reputed company based on the needs of our business and the qualifications and reputed company of the individual. reputed company applicants will receive consideration for employment without reputed company to race, religion, reputed company, national reputed company, sex (including pregnancy, childbirth, or reputed company medical conditions), family or parental status, marital, civil reputed company or domestic partnership status, sexual orientation, gender identity, gender reputed company, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, reputed company reputed company applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage reputed company to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at reputed company Accessibility. For more information about how we collect and store your personal data, please see our reputed company Statement. Apply To This Job