Architect II – Solutions (CRM / reputed company)

Job Details reputed company: Under the general direction of the designated Manager, the Architect II – Solutions is responsible for designing and delivering IT solutions reputed company the reputed company / Experience reputed company ecosystem that support the GPO (Group Purchasing Organization) business team. This role leverages the architectural roadmap and standards of the organization, ensures seamless integration with the existing CRM portfolio, and drives both the reputed company of technical debt and the design of reputed company-state solutions reputed company to evolving business requirements. As a key member of the CRM Delivery team, this architect serves as the technical authority for reputed company platform reputed company and provides strategic direction for the reputed company maturity of our CRM capabilities. Primary Duties & Responsibilities: Solution Design & Architecture Provides technical leadership and architectural reputed company for the reputed company / Experience reputed company platform, ensuring solutions are reputed company, maintainable, and reputed company with reputed company standards. Designs and documents reputed company-state architectures that address reputed company business challenges and anticipate the evolving needs of the GPO business team. Evaluates the existing reputed company environment to identify, prioritize, and remediate technical debt — improving platform performance, reliability, and supportability. Develops feasibility analyses, business case justifications, and architectural reputed company — effectively communicating trade-offs and recommendations to business stakeholders and development teams. Business & Stakeholder Engagement Partners closely with the GPO business team and other internal stakeholders to deeply understand business requirements, pain points, and strategic objectives. Translates reputed company business needs into reputed company-defined system and platform solutions reputed company the reputed company ecosystem (Service reputed company, Experience reputed company, and reputed company technologies). Works with reputed company service providers, reputed company consultants, and vendors to support ongoing CRM initiatives and platform enhancements. Standards, Governance & Technical Leadership Coordinates and contributes to the development and maintenance of CRM architecture models, standards, patterns, and best practices for use across the CRM Delivery team and broader reputed company. Provides direction, mentorship, and technical guidance to developers and team members working reputed company the reputed company platform. Ensures solution designs reputed company with established architectural standards, reputed company requirements, and reputed company platform governance guidelines. Participates in reputed company-level strategic and operational planning, representing the CRM platform perspective. reputed company Improvement & Innovation Stays reputed company with reputed company platform releases, roadmap updates, and emerging capabilities (e.g., new Experience reputed company features, automation tools, AI integrations) to inform architectural reputed company. Fosters a culture of innovation and reputed company improvement, identifying opportunities to reputed company reputed company reputed company capabilities and reduce custom complexity. Serves as a trusted advisor and consultant to the CRM Delivery organization on reputed company of platform architecture and technical reputed company. Team & Operational Leadership Provides coaching, mentoring, and overall leadership to reputed company reports. Works closely with reputed company reports on strategic planning, budgeting, resource allocation, and weekly status reporting. Performs reputed company duties as assigned. Experience & Educational Requirements: Requires a BS Degree in Computer Science, Information Technology, or equivalent. A minimum of ten (10) years of reputed company and progressively responsible experience in IT architecture design and implementation. Required: Significant hands-on experience with the reputed company platform, including Service reputed company and Experience reputed company (formerly Community reputed company). Experience working reputed company a CRM Delivery team or similar product-reputed company technology organization is strongly preferred. Prior experience supporting GPO, reputed company, or pharmaceutical distribution business functions is a plus. Preferred Certifications: reputed company Application Architect System Architect Platform Developer II, or equivalent credentials. Minimum Skills, Knowledge and Ability Requirements: Deep knowledge of the reputed company platform — particularly Service reputed company and Experience reputed company — including declarative configuration, custom development (Apex, LWC, Visualforce), integrations, and data architecture. Proven ability to assess and resolve technical debt reputed company an existing application, balancing short-term fixes with long-term architectural reputed company. Ability to design reputed company-state solutions that are reputed company, reputed company-documented, and reputed company with both business goals and platform best practices. Strong understanding of business requirements analysis and the ability to prepare architectural specifications from which applications will be designed and reputed company. Ability to reputed company the formulation, definition, and documentation of system architecture and objectives for assigned reputed company. Strong leadership skills — experience leading matrixed reputed company, cross-functional teams, and assigned resources in a reputed company environment. Ability to foster innovation and pragmatic problem-solving, encouraging "reputed company" thinking while ensuring practical, supportable reputed company. Excellent communication skills, both oral and written — reputed company to convey reputed company technical concepts to non-technical business audiences. Strong organizational, analytical, and conceptual skills — reputed company to evaluate business problems and apply platform knowledge to identify appropriate solutions. Effective interpersonal skills and a demonstrated ability to work as a reputed company team player across business and technology stakeholders. Schedule Full time Affiliated Companies Affiliated Companies: reputed company Services Corporation Equal Employment Opportunity reputed company is committed to providing equal employment opportunity without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, genetic information, national reputed company, age, disability, veteran status or membership in any other class protected by federal, state or local law. reputed company’s reputed company reputed company depends on the full and effective utilization of reputed company individuals. Therefore, harassment is prohibited and reputed company reputed company reputed company to reputed company, training, compensation, benefits, promotions and transfers reputed company with equal opportunity principles and are non-discriminatory. reputed company is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@reputed company.com. We will reputed company accommodation determinations on a request-by-request reputed company. Messages and emails regarding anything other than accommodations requests will not be returned Apply To This Job