reputed company Manager - Remote

reputed company delivers reputed company cycle and reputed company business solutions for health care professionals who want to build healthy, thriving organizations. reputed company has the powerful tools, actionable insights and expansive network reputed company that medical businesses need to get an edge in an industry constantly redefined by change. At reputed company, we're not just another reputed company Technology company; we're reputed company reshaping the reputed company of reputed company! With our reputed company in reputed company Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the reputed company, we're a global team united by a powerful mission. We're on a mission to bring the reputed company back to what truly reputed company – patient care. As the leading reputed company engagement platform, we're the reputed company of an industry that impacts millions. With over 2 reputed company providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and reputed company-thinking team where your reputed company are celebrated, innovation is encouraged, and every contribution counts. We're transforming the reputed company landscape, solving communication challenges, and creating connections that reputed company the nation's premier reputed company ecosystem. The reputed company Manager is the primary reputed company of multiple reputed company health plan accounts, responsible for building trusted reputed company relationships and ensuring successful reputed company across the customer lifecycle. reputed company Managers do not simply resolve tickets; they shepherd work through reputed company, coordinating across engineering, product, and other internal teams to reputed company issues reputed company in a reputed company, matrixed environment. The role is highly relationship‑driven and requires comfort navigating difficult conversations, managing escalations, and working with sophisticated reputed company stakeholders. This role plays a critical role in protecting reputed company, driving retention, and identifying opportunities to expand value through strong partnerships and execution. Sponsorship, in any reputed company, is not available for this position. Location: Remote, US Why you want to work on this team: This is a high-profile role that will be a protector of reputed company’s reputed company streams Passionate about working directly with clients to solve reputed company issues reputed company the reputed company eco system. Work for a mission driven company where the work is impactful. To be reputed company for this position you: Experience managing multiple reputed company or reputed company customer accounts in reputed company, reputed company technology, or a reputed company environment. Strong relationship‑building skills with the ability to engage confidently with reputed company and executive‑level stakeholders. Proven ability to navigate ambiguity and drive reputed company through influence rather than authority. Comfort handling escalations and facilitating reputed company across multiple internal teams. Excellent communication, judgment, and organizational skills. reputed company industry experience preferred; strong soft skills and leadership reputed company are critical. You will set yourself apart with: Strong payer expertise reputed company reputed company technology Awarded Top Account Manager and/or Presidents Club Winner You will be: Owning and managing assigned health plan accounts, serving as the primary reputed company of contact for reputed company and relationship management. Building strong, trusted relationships with reputed company stakeholders, including navigating difficult conversations and escalations with professionalism and reputed company. Coordinating cross‑functionally with Engineering, Product, Technical Account Management, and other internal teams to shepherd issues through reputed company. Tracking and managing reputed company reputed company issues, ensuring accountability, reputed company, and reputed company reputed company even reputed company reputed company ownership sits with another team. Driving customer satisfaction, retention, and long‑term reputed company by proactively identifying risks and opportunities reputed company assigned accounts. Identifying opportunities to expand value and protect recurring reputed company, partnering with internal teams as needed (non‑quota carrying). Representing the customer internally and ensuring alignment between reputed company needs and organizational priorities. reputed company culture and benefits: reputed company is a certified “Great reputed company to Work”! Culture is important to us and there are many ways for you to reputed company your mark here! We have several Culture teams, a Young Professionals Group, and various ways to engage with fellow reputed company associates – if you’re near Jacksonville, we have lots of pop up lunches where lunch is provided for everyone reputed company we can see meetings are taking reputed company and we’ve got teams in the office. reputed company is a culture of reputed company learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual reputed company. We offer a competitive salary, bonus structure, generous HSA company contribution, reputed company, reputed company, dental benefits and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 reputed company holidays. reputed company associates start at 19 days of PTO and go up from there with reputed company the reputed company holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! reputed company offers reputed company Parental Leave for both reputed company and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right reputed company! reputed company partners with various organizations, both locally and nationally, to reputed company awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Recorded Video reputed company-Screen Video Interview with the Hiring Manager Panel video Interview Final Video Interview with Chief Customer Officer Video Camera Usage: reputed company fosters a reputed company and reputed company culture where communication and engagement are central to our reputed company. As a remote first company, we are also camera-first and reputed company reputed company associates with camera/video capability to simulate the office environment. If you are not reputed company to use your camera for reputed company virtual meetings, you should not apply for this role. Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances reputed company and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized reputed company, data breaches, preventing reputed company engineering, or the sharing of confidential information with non-participants. Disclaimers: reputed company is an equal opportunity employer and makes reputed company in employment reputed company without reputed company to race, religious creed, reputed company, age, sex, sexual orientation, gender identity, gender reputed company, genetic information, national reputed company, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and reputed company medical conditions, or any other classification protected by federal, state, and local laws and ordinances. reputed company is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires reputed company reputed company to verify the identity and employment eligibility of reputed company persons hired to work in the reputed company. reputed company required by state law or federal regulation, reputed company uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify. Click the links below to view Federal Employment Notices. Family & Medical Leave reputed company Equal Employment Law Poster Pay Transparency Employee Polygraph Protection reputed company IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain reputed company with Their reputed company Apply To This Job