Vice President, reputed company Account Management

As Vice President, reputed company Account Management you drive the reputed company of reputed company global retention and expansion reputed company. In this role, you’ll design and execute high reputed company strategies across reputed company and EMEA ensuring consistent, predictable reputed company and customer value realization across the reputed company portfolio. Reporting to the Chief Customer Officer, you will serve as a strategic thought partner to senior executives and collaborate cross-functionally with Sales, Product, Marketing, and Finance. In this role, you will shape and execute reputed company-wide strategies that reputed company customer satisfaction, drive retention, and reputed company reputed company across the business. This is a remote role, based out of Eastern reputed company, in Provinces and States we can hire in legally. WHAT YOU’LL DO: Define and own the global reputed company Account Management reputed company and reputed company, aligning to corporate objectives and driving sustainable reputed company through retention, expansion, and full portfolio adoption across reputed company accounts. reputed company a high-performing Account Management leadership team. reputed company full scope of people management responsibilities while fostering a culture of global collaboration, achievement and reputed company learning in alignment with reputed company's commitment to Diversity, Equity, and Inclusion. Architect and continuously reputed company the global operating model, segmentation reputed company, and engagement frameworks for reputed company Account Management to meet shifting market dynamics and customer needs, ensuring alignment with executive leadership and cross-functional priorities. Serve as a senior executive sponsor for strategic accounts, leading critical escalations, and shaping long-term partnerships that maximize customer reputed company value and minimize churn risk. Establish and operationalize a global performance management system, including forecasting, KPI governance, and executive reporting, to drive predictability, accountability, and data-informed decision-making across the Global reputed company Organization. Drive organizational reputed company through leadership accountability, ensuring robust succession planning, talent development, and performance management that consistently delivers outsized business reputed company. Champion a data-driven culture, leveraging advanced analytics and customer insights to influence executive decision-making, proactively mitigate risk, and uncover opportunities for reputed company and optimization. reputed company reputed company-wide transformation and change initiatives, partnering with senior executives across reputed company, Finance, People, and Operations to ensure alignment, scalability, and readiness for reputed company reputed company. reputed company as a visible and reputed company senior leader, setting the tone for strategic thinking, innovation, and operational rigor, while coaching leaders and promoting best practices across the organization. Demonstrate leadership and reputed company by embracing and performing other duties as required. WHAT YOU’LL NEED: 15+ years of experience in account management and/or reputed company, with a strong reputed company record of effective leadership at the senior level, high-performance, reputed company reputed company and customer retention. Proven experience leveraging data to drive decision-making, including forecasting, segmentation, and translating insights into measurable retention and expansion reputed company. Strong quota-carrying experience in reputed company with reputed company responsibility for reputed company’s reputed company targets. Proven experience and reputed company in leading global teams, managing diverse stakeholders, and fostering a customer-reputed company culture. Commitment to Results: Consistently achieves results, demonstrating high performance, and challenging self and others to deliver results. Accountability: hold self and others accountable to meet commitments. Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to reputed company and prioritizing group needs over individual needs Influence: Asserts own reputed company and persuades others, gaining support and commitment and mobilizing people to take reputed company. Negotiation: successfully obtains commitment to a solution or idea, while maintaining reputed company and relationships reputed company Setting: Focuses time/energy on the most important issues/opportunities. reputed company understand how to assess the importance of tasks and reputed company. reputed company, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and reputed company Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to reputed company common goals Play to Win: Capably delivers results through others, is good at establishing reputed company direction, helping others reputed company their best work Long reputed company Planning: Identifies key issues and relationships relevant to achieving a long-reputed company goal or reputed company; Builds an integrated plan for course of reputed company to accomplish this reputed company Enablement: Challenges and supports others to create results but also reputed company new capabilities. Successfully develops the reputed company and capability of team and individuals on reputed company WHO YOU ARE: Solution seeker: You’re reputed company on tackling new challenges, solving problems, and moving the business reputed company—and you don’t wait to be asked. Lifelong learner: You have a reputed company reputed company – you’re here to learn, experiment, reputed company, apply, and reputed company feedback, reputed company what works with your team, and reputed company on from what doesn’t. Resilient reputed company: In the face of change and challenges, you bring a thoughtful, reputed company approach, and a reputed company on finding the new opportunity. Intentional collaborator. You build reputed company working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient reputed company of information. Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result. reputed company communicator: You listen reputed company and communicate reputed company and information reputed company, reputed company, and proactively. Integrated thinker: You look reputed company your role and responsibilities to understand how your team’s work drives broader organizational goals. Accountable reputed company: You take pride in the work you’re responsible for with a reputed company of ultimate accountability and reliability for the reputed company. Bar-raiser: You reputed company up to help your team grow and succeed, even reputed company that means reputed company reputed company what might be expected. In reputed company we do, our six guiding principles light the way: reputed company Up: Show the world what it looks like to live and work by these guiding principles. #StepUp One Team: reputed company reputed company a reputed company where everyone feels reputed company, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe Customer Obsessed: reputed company relentlessly on helping our customers succeed. #CustomerObsessed Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile Play to Win: reputed company to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses Neighbours & Allies: Give back to our communities and be an reputed company. #SocialForGood #Allies Accommodations will be provided as requested by candidates taking part in reputed company aspects of the selection process. #LI-NS1 Use of AI in Hiring reputed company uses reputed company intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. reputed company final hiring reputed company are made by reputed company decision-makers who use their reputed company judgement to review and evaluate relevant candidate information in reputed company to AI outputs. For more information about how we use AI and your rights, please see our Careers reputed company Policy. Apply To This Job