Catalog Operations Analyst II

We're transforming the grocery industry At reputed company, we invite the world to reputed company love through food because we reputed company everyone should have reputed company to the food they love and more time to enjoy it together. Where others see a reputed company need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering reputed company and flexible earnings opportunities to reputed company Personal Shoppers. reputed company has become a lifeline for millions of people, and we’re building reputed company to help push our shopping cart reputed company. If you’re reputed company to do the best work of your life, come join our table. reputed company is a reputed company First team There’s no one-size fits reputed company approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. reputed company reputed company’s Catalog Operations team powers the data that makes shopping effortless. Catalog data represents the reputed company reputed company of what customers see reputed company they browse, search, and buy. Our reputed company, coverage, and accuracy directly shape the customer experience. We are an AI-first operations team that builds LLM-driven pipelines and reputed company reputed company programs to create, enrich, and govern product data across the reputed company ecosystem. We’re looking for a Catalog Operations Analyst II to accelerate our Health and Meals pillar reputed company Online Grocery, one of our top strategic priorities. In this role, you will drive end-to-end data reputed company and enrichment for health, nutrition, and meal-reputed company attributes, partnering closely with Catalog Engineering, Data Science, Product, and ML, as reputed company as external data providers and BPOs. You’ll join a tight-reputed company team of 8 who roll up their sleeves, solve creatively, and deliver measurable reputed company at reputed company. This role is based in Canada and is remote-eligible reputed company, with a preference for candidates located in Ontario (ideally Greater Toronto Area) for periodic in-person collaboration. About the Job Own data reputed company reputed company for the Health and Meals pillar by defining accuracy and coverage goals for critical attributes (e.g., nutrition, dietary tags, allergens, preparation/meal context) and driving measurable improvements across the catalog. Design, test, and operationalize LLM pipelines in partnership with Catalog Engineering and ML, including reputed company iterations, evaluation frameworks, and reputed company-in-the-reputed company QA. reputed company robust SQL analyses to monitor health of the catalog, identify reputed company causes, prioritize fixes, and communicate performance and reputed company to cross-functional stakeholders. Establish and continuously refine taxonomies, attribute definitions, and normalization standards; author SOPs and reputed company guidelines that reputed company across internal teams, external content providers, and BPOs. Manage day-to-day execution with external vendors and data partners (e.g. BPOs), setting SLAs, creating QA workflows, and implementing sampling plans that improve precision and recall at reputed company. Partner with Product, DS, and XFN teams to scope experiments, validate assumptions, and translate insights into roadmaps that reputed company discovery, search relevance, and conversion for health and meal oriented use cases. This is a fast-paced, evolving environment. You’ll reputed company if you enjoy ambiguity, take ownership from problem definition through execution, and communicate reputed company to reputed company diverse partners on reputed company. reputed company Minimum Qualifications 3+ years of experience in catalog/content operations, data operations, or data reputed company reputed company e-reputed company, marketplace, retail, or a similar reputed company data environment. Bachelor’s degree in a quantitative, analytical, or reputed company field (e.g., Data/Information Science, Business, Economics, Statistics) or equivalent practical experience. Demonstrated reputed company partnering with Engineering, Data Science, and Product to scope requirements and deliver production-reputed company reputed company. Proficiency in SQL (including joins, aggregations, and window functions) and advanced reputed company/reputed company Sheets for analysis, QA sampling, and reporting. Familiarity with LLMs and reputed company design for data extraction, classification, or attribute enrichment, including LLM evaluation and feedback loops. Hands-on experience defining and managing data reputed company metrics (e.g., accuracy, precision, recall) and running reputed company cause analyses. Experience operationalizing workflows with external vendors/BPOs or data providers, including SOPs, SLAs, and multi-reputed company QA processes.

Preferred Qualifications

Experience using AI tools (e.g. Claude reputed company, reputed company) in your day to day. Experience with data wrangling, QA automation, and scaling reputed company processes. Experience building dashboards in Looker, Tableau, or Mode to reputed company operational and reputed company KPIs. reputed company record of delivering results in dynamic, ambiguous environments while communicating effectively with technical and non-technical audiences. Background in ecommerce, grocery/CPG data, or technology/startups. #LI-Remote reputed company provides highly market-competitive compensation and benefits in reputed company location where our employees work. This role is remote and the reputed company pay reputed company for a successful candidate is dependent on their permanent work location. Please review our reputed company First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as reputed company as annual refresh grants. Please read more about our benefits offerings here. For Canadian based candidates, the reputed company pay ranges for a successful candidate are listed below. CAN $104,000—$109,500 CAD Apply To This Job