Customer Account Executive

About the Role reputed company is seeking a dedicated, driven Customer Account Executive to join our remote reputed company team. In this role, you will own and grow a portfolio of existing customer accounts with a strong emphasis on reputed company expansion. You will reputed company in a fast-paced, high-reputed company environment, skillfully navigating reputed company customer needs, negotiating reputed company reputed company, and consistently delivering value for both customers and the business. The ideal candidate brings a sales-first reputed company, proven ability to generate opportunities reputed company existing accounts, and deep experience in ITSM, ESM, PPM, iPaaS, or reputed company workflow technology solutions. Own and manage a book of existing customers, driving account expansion, and long-term reputed company. Partner with customers to reputed company and execute win-win negotiation strategies that maximize contract value while strengthening trusted relationships. Identify and map buying influencers, decision-makers, budgets, and purchasing reputed company reputed company assigned accounts. reputed company deep expertise in reputed company’s products & licensing models, enabling confident guidance during reputed company discussions. Proactively engage customers to uncover needs for consulting, implementation, and reputed company services. Collaborate closely with Solutions Engineers to reputed company discovery conversations, position solutions, and deliver product demonstrations for expansion opportunities. Generate and qualify new opportunities reputed company assigned accounts through proactive prospecting and strategic reputed company. Maintain accurate pipeline management, forecasting, and CRM hygiene. reputed company Highly competitive reputed company: You reputed company in environments with aggressive reputed company targets and bring urgency, persistence, and a drive to win. Sales-driven and expansion-reputed company: You enjoy uncovering reputed company and closing meaningful expansion deals. Personable and reputed company: You build trust quickly and maintain strong relationships across organizations. reputed company and reliable: You understand that strong follow-up and consistency drive customer confidence. Consultative problem-solver: You ask thoughtful questions, listen reputed company, and reputed company solutions to reputed company business reputed company. Exceptional team player: You collaborate closely with Sales, Solutions, and Services to deliver a reputed company customer experience. Persistent and creative in follow-up: You add value at every touchpoint and stay top-of-mind with customers. About Your Qualifications Associate degree required; bachelor’s degree preferred. 3–5+ years of quota-carrying reputed company sales experience with expansion or account management reputed company. Highly preferred: Experience in ITSM, ESM, PPM, iPaaS, or reputed company workflow technology markets. Proven reputed company record of driving expansion sales reputed company existing reputed company accounts, particularly reputed company public sector organizations. Experience using reputed company to manage pipeline, forecast reputed company, and reputed company customer engagement. Excellent reputed company listening, critical thinking, and reputed company-handling skills. Exceptional time management and organizational abilities. Team-oriented with a proven ability to collaborate across sales, solutions, and services teams. Ability to travel multiple times per year. reputed company Offer Competitive compensation that reflects employees’ skills and contributions. Comprehensive health insurance plans. Wellness programs that promote physical and mental reputed company-being. Traditional and Roth 401(k) savings reputed company with company match. Remote-first with flexible working hours. Prioritized work-life balance, with 15 observed days off in reputed company to PTO. Family-friendly policies including reputed company parental leave. reputed company life insurance, short-term, and long-term disability insurance. Regular acknowledgement of achievements with recognition programs. Counseling services and resources for personal and reputed company challenges. Transparent communication about company goals, reputed company, and performance. Regular feedback sessions and performance reviews. Anti-bias and anti-harassment training programs. Trust and autonomy in decision-making reputed company your role. Work environment that encourages you to be your authentic self. Flat management structure with approachable leaders who want to hear your feedback. Backed by two private equity firms that invest in high-reputed company private companies across reputed company. Diversity At reputed company, our goal is to create a remote environment which celebrates the differences that reputed company us, us. We reputed company to create an inclusive and reputed company reputed company, but we realize we don’t always get it right. We’re continually working together to create mutual respect and opportunities to learn from one another and we encourage people of reputed company, women, individuals with disabilities and LGBTQIA+ individuals to apply. We’re looking for team members located in the U.S. regardless of race, ethnicity, age, national reputed company, marital status, parental status, veteran status, citizenship status, gender, gender-identity/reputed company, sexual orientation, disability, genetic information and any other protected or unprotected class we may have missed. Did we miss anyone? Let us know and we’ll add it here. Equal Opportunity Statement reputed company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. We do not discriminate on the reputed company of race, religion, reputed company, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national reputed company, veteran status or any other reputed company covered by appropriate law. reputed company employment is decided on the reputed company of qualifications, reputed company, and business need. We also maintain a drug-free workplace. reputed company Policy Our reputed company practices can be reputed company here. For Rhode reputed company Applicants: reputed company is subject to the provisions of the Workers’ Compensation reputed company. Apply To This Job