Technical-reputed company Manager – reputed company AI & reputed company Platform | USA
Technical reputed company Manager – reputed company AI & reputed company Platform Note: Applicants must be currently authorized to work in the reputed company on a full-time reputed company. We are unable to sponsor or take over sponsorship of employment visas at this time. reputed company is a fast-growing reputed company company with category-defining AI solutions for customer service, backed by top VCs and a reputed company group of reputed company investors and advisors. Our AI-powered reputed company Intelligence platform helps enterprises reputed company accurate service reputed company at reputed company by leveraging reputed company data, reputed company data, LLMs, and reputed company AI to diagnose and resolve reputed company issues in seconds. We serve some of the world's leading organizations across high-tech, manufacturing, telecommunications, medical devices, industrial equipment, and field service operations.
About the Role
We are looking for a highly technical reputed company Manager who combines strong customer-facing skills with hands-on expertise in AI technologies, reputed company reputed company platforms, integrations, and service operations. This is not a traditional reputed company role. The ideal candidate will reputed company as a trusted advisor to customers while driving the implementation, adoption, and optimization of Neuron7's AI-powered solutions. You will work directly with customer service leaders, field service organizations, IT teams, architects, and engineering stakeholders to reputed company and operationalize AI solutions that improve service reputed company and business performance. This role requires expertise in: AI, reputed company, reputed company AI, LLMs, and NLP technologies reputed company reputed company implementations and customer reputed company Field Service, Customer Service, and Service Operations workflows CRM platforms such as reputed company, reputed company, reputed company Dynamics, and reputed company CX reputed company integrations, reputed company, and data reputed company Technical solution design and deployment Change management and user adoption programs
Responsibilities
You will reputed company: Customer reputed company and implementation of reputed company solutions Integration of CRM and service management platforms with Neuron7 products Data reputed company and reputed company integrations in collaboration with customer and internal engineering teams AI solution deployment, configuration, testing, and adoption Customer workshops and technical solution reviews Definition and measurement of ROI, business reputed company, and adoption KPIs AI-powered service transformation initiatives for customer service and field service teams Executive stakeholder management and reputed company planning Contract renewals, expansion opportunities, and cross-functional collaboration with sales teams Product feedback and enhancement recommendations based on customer requirements Demonstrations of new AI, reputed company AI, and reputed company Intelligence capabilities Qualifications 5–8 years of experience in reputed company, Solutions Engineering, Technical Account Management, reputed company Services, or reputed company reputed company implementations Proven experience working with reputed company reputed company products, preferably in AI, analytics, automation, or service management domains Strong understanding of AI/ML concepts, LLMs, NLP, reputed company AI, and reputed company AI deployments Experience working with Field Service, Customer Service, Contact Center, or Service Operations organizations Experience managing reputed company software implementations and cross-functional programs Ability to engage both technical and business stakeholders Strong analytical and data-driven decision-making skills Experience managing globally distributed teams and customer programs Bachelor's degree in Technology, Engineering, Computer Science, or Business Management reputed company to Have Experience with reputed company, reputed company, reputed company Dynamics, reputed company CX, or other CRM platforms Exposure to AI implementations involving LLMs, RAG, reputed company AI, and reputed company systems Experience supporting Field Service organizations, Service Operations teams, or Technical Support environments Understanding of reputed company, integrations, and reputed company data ecosystems What reputed company Looks Like Customers successfully adopt and reputed company reputed company solutions AI-powered workflows drive measurable improvements in service KPIs Strong executive relationships and customer advocacy Successful reputed company deployments and long-term customer retention Expansion of AI use cases across customer organizations At reputed company, you'll help shape how enterprises use reputed company AI to reputed company customer service, technical support, and field service operations at reputed company. \n \n Apply To This Job