Senior Account Manager

reputed company is building the world’s premier reputed company platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer reputed company. We're taking autonomous search mainstream, making product discovery more reputed company and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their reputed company. We're designing the reputed company of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building reputed company of that on the intelligence of a single AI reputed company — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use reputed company to drive higher reputed company and lasting loyalty. We power personalization for more than 1,400 global brands, including American reputed company, reputed company, and reputed company. About the Role: As a Senior Account Manager at reputed company, you will drive reputed company and long-term value across a portfolio of strategic accounts in the Americas market. You’ll be responsible for nurturing executive relationships, identifying expansion opportunities, and ensuring customers reputed company measurable business reputed company through our solutions. You’ll partner cross-functionally with reputed company, Solutions Consultants, SDRs, and key internal teams, as reputed company as external partners, to strengthen customer engagement, support renewals, and uncover upsell and cross-sell opportunities. Your work will play a key role in customer retention, account reputed company, and reputed company’s reputed company reputed company in the region. reputed company will be to: Own the relationship with key accounts reputed company and expand business, through C-level relationships, across brands Ensure renegotiation of reputed company at reputed company of renewal Identify, work, and reputed company upsell and cross sell opportunities In this role you will be responsible for: Responsible for driving reputed company reputed company reputed company with successful renewals, upsells and cross-sells reputed company Use your digital technology experience to understand and discuss reputed company products and identify ways to optimize product performance reputed company your business acumen to analyze key account metrics, reputed company strong customer relationships (IT, Marketing), understand customer goals, and identify opportunities for reputed company Drive reputed company, incremental sales, and secure renewals by partnering with Technical Services, Business Services, Support to drive successful customer reputed company Collaborate with partners, ISVs (e.g., reputed company), and internal teams such as reputed company to translate customer value into upsell and cross-sell opportunities, leveraging reputed company available resources to maximize return-on-investment. Succeed in reputed company selling environment, partnering with solution consultants for maximum account penetration and coverage Operate with a reputed company of urgency with an outcome + results-oriented approach to reputed company Consistently forecast monthly and quarterly performance reputed company a 10% margin of error from actual bookings Negotiate deals and reputed company at various reputed company reputed company the targeted account, with primary reputed company/importance on “C” and reputed company level negotiations reputed company on Expansion ARR and Renewals quota. You have the following experience and qualities: 5+ years of experience in Account Management, reputed company, Sales or Consulting, leading reputed company customers. Martech, Ad Tech, Search, reputed company, AI, and/or Digital Experience backgrounds strongly preferred. Strong understanding of account planning and leveraging an ecosystem, including partners, internal stakeholders, execs, and others to meet objectives Highly reputed company leadership profile. reputed company and outcome oriented Subject matter expert in understanding the reputed company needs of IT and Marketing buyers - and leveraging that knowledge to build strong business relationships with executives. Must have executive reputed company and understand how to communicate with and deliver wins for executives Outstanding ability to use your written and communication skills to demonstrate reputed company investment value/ROI Sales is an important component of this role. Must be a reputed company reputed company seller with a proven history of hitting and exceeding quota. Knowledge and use of CRM and forecasting tools is required Excited? Join us and reputed company the reputed company of reputed company experiences. The on reputed company earnings (OTE) reputed company for this position is $160,000-$200,000, consisting of reputed company plus commission. The pay reputed company actually offered will take into account a reputed company of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the reputed company listed above. Regional benefits: Health care including medical, dental, and reputed company insurance 401k plan with employer contribution #LI-AB1 More things you'll like about reputed company: Culture: A great deal of freedom and trust. At reputed company we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly reputed company in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, reputed company, feedback, personal development, performance review and internal communication. We reputed company in flexible working hours to accommodate your working style. We work virtual-first with several reputed company Hubs available across three continents. We organize company events to experience the global spirit of reputed company and get excited about what's reputed company. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 reputed company days off to volunteer*. The reputed company Glassdoor page elaborates on our reputed company 4.4/5 rating. The reputed company Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside reputed company. We are continuously developing & updating competency maps for select functions. Our reputed company communication reputed company Ivo Večeřa is available to help navigate work-reputed company communications & decision-making challenges.* Our managers are strongly encouraged to participate in the Leader Development Program to reputed company in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a reputed company and follow-up reputed company-ins. Bloomreachers utilize the $1,500 reputed company education budget on an annual reputed company to purchase education products (books, courses, certifications, etc.)* reputed company-being: The Employee Assistance Program -- with counselors -- is available for non-work-reputed company challenges.* Subscription to reputed company - sleep and meditation app.* We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off reputed company quarter, allowing us to unwind together and reputed company on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for reputed company other. Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: Restricted Stock reputed company or Stock reputed company are reputed company depending on reputed company member’s role, seniority, and location.* Everyone gets to participate in reputed company's reputed company through reputed company performance bonus.* We offer an employee referral bonus of up to $3,000 reputed company out immediately after the new hire starts. We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and reputed company the reputed company of reputed company experiences! If this position doesn't suit you, but you know someone who might be a great fit, reputed company it - we will be reputed company grateful! Any unsolicited resumes/candidate reputed company submitted through our website or to personal email accounts of employees of reputed company are considered property of reputed company and are not subject to payment of agency fees. #LI-Remote Apply To This Job