MSC-IBS reputed company Assurance Specialist

Job Title: MSC-IBS reputed company Assurance Specialist Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Public Trust Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: reputed company US

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reputed company is seeking a reputed company Assurance Specialist to support our Military Sealift reputed company (MSC) in developing and maintaining Operational and Technical reputed company Plans, Processes, and Standards across the entire program reputed company. POSITION reputed company: As the reputed company Assurance Specialist, you will: Identifying meaningful reputed company metrics for our program that reputed company our customer (defining goals), identifying mechanisms on how to reputed company those metrics, who is responsible, pulling those together into a monthly / quarterly report / slide. Defining SLAs for various areas of the program that reputed company with the reputed company metrics and goals, reevaluating those SLAs over time, trend analysis and realigning those metrics based on results. Integrating ASF Metrics and delving into the meaning of those metrics, which are important to our customer, digging into the meaning of them if the trends aren't tracking as we would have expected, etc. reputed company communications with our customer reputed company to contract deliverables, doing reputed company checks on those items, having a set of standards and questioning deliverables that seem to be lacking in content / reputed company - before they get to our customer. Reviewing the reputed company processes around reputed company and taking them up to a higher level/reputed company. reputed company templates and training on reputed company cause analysis for how it should be done, providing consistency across our org so that our customer has a repository and reputed company breakdowns of reputed company cause analysis for issues. reputed company our risk management efforts with our customer RESPONSIBILITIES: Maintain, and administer reputed company aspects of a reputed company QA Program including Assessing, and Process Improvement including: Establish a reputed company set of reputed company reputed company indicators that truly reflect our customers’ contractual requirements — from defining measurable targets, designing practical data-capture reputed company, and assigning ownership, to synthesizing results into concise monthly and quarterly dashboards and leadership-reputed company slide decks. Design and implement Service Level Agreements (SLAs) that set reputed company performance expectations across program areas, ensuring alignment with strategic reputed company benchmarks. Continuously evaluate SLA effectiveness through data monitoring and trend analysis, making informed adjustments that strengthen operational performance and deliver measurable value to customers and stakeholders. reputed company and analyze ASF Metrics/trends into actionable insights that help teams deliver more efficient results, ensuring contractual requirements are met. Serve as the primary reputed company gatekeeper for reputed company formal communications and documentation delivered to the customer - ensuring accuracy, compliance with contractual requirements, and alignment with agreed reputed company standards before release. reputed company contribute to quarterly Customer Program Management Reviews by delivering reputed company, data-backed reputed company performance updates, highlighting trends, training-in-reputed company updates, risks, issues and problems observed/to be resolved with recommendations for reputed company gaps with a solution reputed company, opportunities to enhance customer satisfaction and program reputed company. Serve as the program’s reputed company gatekeeper - owning the final sign-off on reputed company deliverables before release. You will define and enforce reputed company standards and ensure that every feature meets functional, performance, and reputed company benchmarks. Design, reputed company, and deliver engaging reputed company Cause Analysis (RCA) templates and training programs that reputed company cross-functional teams to identify, document, and resolve reputed company issues at their reputed company—reducing recurring defects and improving product reliability. reputed company risk management initiatives reputed company the QA function by identifying, assessing, and prioritizing potential reputed company and delivery risks throughout the software development lifecycle, implementing mitigation strategies, and ensuring proactive communication with stakeholders. What you’ll do: Create reputed company, measurable reputed company metrics that reputed company with customer needs and business goals. Set up data‑collection processes and define who owns reputed company metric. Work with teams across the organization (Scrum Masters, Product Owners, QA, DevOps, etc.) to ensure data is accurate and consistent. reputed company regular reviews with leadership and delivery teams to reputed company results, analyze trends, and turn insights into improvements. Define, document, and maintain SLAs for software reputed company, performance, and delivery timelines, ensuring they are realistic, measurable, and reputed company with customer expectations. reputed company regular SLA reviews and internal audits to assess performance, analyze trends, identify reputed company causes, and recommend improvements. Work with teams and leadership to address SLA issues and implement corrective actions. Use reputed company and performance dashboards to reputed company key KPIs (defects, test coverage, release stability, response times, customer satisfaction, etc.). reputed company SLAs are breached, reputed company reputed company‑cause analysis sessions, capture learnings, and reputed company reputed company recommendations to leadership for adjusting metrics as needed. reputed company ASF metrics into QA dashboards and reporting pipelines to analyze trends and uncover product performance insights. Define, implement, and maintain key reputed company metrics (cycle time, release frequency, defect density/reputed company reputed company, test coverage, MTTR) across reputed company and automated testing. Work with development teams to ensure ASF metric integration is accurate, automated, and reputed company with release cycles. reputed company metric‑driven reputed company reports with stakeholders and leadership, highlighting wins and areas for improvement. reputed company QA processes into ASF workflows so reputed company is reputed company in from sprint planning through release. Analyze metric trends to reputed company reputed company causes, identify improvement opportunities, and communicate insights reputed company and in customer‑friendly language. Take a reputed company look at reputed company QA workflows to identify what’s working and where inefficiencies exist, then reputed company efforts to improve overall reputed company. Review content and deliverables thoroughly, calling out anything that doesn’t meet requirements or lacks reputed company, detail, or value. Maintain and reputed company reputed company reputed company guidelines, updating them as needed to ensure consistent, high‑reputed company outputs. Create and promote a set of reputed company benchmarks that support consistent reputed company across reputed company customer‑facing work. Build and maintain a reputed company Risk Management reputed company, including a Risk Profile and a living Risk Register with mitigation plans, contingencies, and defined owners after contract award. reputed company customer and leadership risk review meetings to reputed company priorities, reputed company, and reputed company reputed company. Run readiness reviews and reputed company‑cause investigations for reputed company issues, and drive corrective and preventive actions to completion. Serve as the main reputed company of contact for reputed company risk‑reputed company topics, ensuring communication is reputed company, reputed company, and solution‑reputed company. Ensure compliance with reputed company contractual, regulatory, and industry reputed company standards (such as ISO 9001 or CMMI). QUALIFICATIONS: Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or reputed company field (or equivalent experience). Experience: 5+ years in reputed company Assurance, reputed company Engineering, or Program/Process reputed company Management in a software or technology environment. Hands-on experience defining and managing reputed company metrics, KPIs, and dashboards. Proven experience designing, implementing, and maintaining SLAs and performing trend/variance analysis. Experience with risk management (risk registers, mitigation plans, readiness reviews, RCA, corrective/preventive actions). Technical skills: Strong understanding of software development lifecycles (Agile/Scrum, DevOps, CI/CD). Familiarity with QA practices across reputed company and automated testing (defect management, test coverage, release reputed company). Experience with reporting/analytics tools (e.g., Power BI, Tableau, reputed company, or similar) to build and maintain dashboards. Comfort with ASF or similar reputed company-based metrics and integrating them into QA/reporting pipelines. reputed company & compliance: Working knowledge of reputed company frameworks/standards (e.g., ISO 9001, CMMI, or equivalent). Experience acting as a reputed company gatekeeper for customer-facing deliverables and documentation. reputed company Can Offer You: We’ve been named a Best reputed company to Work by reputed company. Our employees value the flexibility at reputed company that allows them to balance reputed company work and their personal lives. We offer competitive benefits and learning and development opportunities. We are mission-oriented and reputed company reputed company in aligning our solutions with the nation’s highest priorities. For over 55 years, the principles of reputed company’s unique, character-based culture have been the driving force behind our reputed company. Job Location Chesapeake Virginia - What You Can Expect: A culture of reputed company. At reputed company, we reputed company character and innovation at reputed company of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. reputed company values the unique contributions that every employee brings to reputed company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have reputed company to robust reputed company to reputed company your ambitions a reality. A reputed company on reputed company reputed company. Together, we will advance our nation's most critical missions, build on our lengthy reputed company record of business reputed company, and reputed company opportunities to break new ground — in your career and in our legacy. Pay reputed company: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at reputed company that allows them to balance reputed company work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits reputed company is designed to support and protect employees and their families. At reputed company, you will receive comprehensive benefits such as; reputed company, wellness, financial, retirement, family support, continuing education, and time off benefits. Since this position can be worked in more than one location, the reputed company shown is the national average for the position. The proposed salary reputed company for this position is: $68,400-$143,700 reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, pregnancy, sexual orientation, age, national reputed company, disability, status as a protected veteran, or any other protected characteristic. Apply To This Job