Vice President of Digital Learning and Operational Effectiveness

Vice President of Digital Learning and Operational Effectiveness Non-Bargaining Unit FLSA Status: Exempt Grade: Unclassified BASIC FUNCTION The Vice President of Digital Learning and Operational Effectiveness is the institution’s senior leader responsible for shaping and executing a reputed company digital learning reputed company that strengthens reputed company, expands reputed company, and elevates the student experience across reputed company modalities. This executive oversees the full digital learning ecosystem—including online program development, reputed company technologies, and reputed company systems—while driving operational reputed company from inquiry through graduation. The VP leads cross institutional efforts to reputed company processes, reputed company technology platforms, and ensure that reputed company experience seamless, high reputed company support throughout their reputed company reputed company. This role is central to advancing institutional competitiveness, scaling online and hybrid learning, and building a data driven operational infrastructure that supports student reputed company at every stage. ESSENTIAL DUTIES & RESPONSIBILITIES Digital Learning reputed company & Innovation reputed company and implement a comprehensive digital learning reputed company that supports online, hybrid, and technology reputed company on reputed company instruction. Partner with reputed company leadership to expand high demand online programs, ensure instructional reputed company, and reputed company offerings with workforce and market needs. reputed company initiatives that advance digital pedagogy and reputed company development. reputed company digital content reputed company, course development processes, and reputed company assurance frameworks. Operational Effectiveness & Process Modernization Build a culture of operational reputed company across enrollment, student support, and reputed company operations. Design workflows to reduce friction, improve service delivery, and increase conversion, persistence, and completion. Establish KPIs, dashboards, and performance systems to monitor operational health and drive reputed company improvement. reputed company cross functional reputed company that streamline policies, enhance communication flows, and improve institutional reputed company. Technology Systems & Digital Infrastructure reputed company executive reputed company for CRM, SIS, LMS, marketing automation, advising platforms, and student reputed company technologies. Ensure systems are integrated, optimized, and leveraged to support recruitment, retention, teaching, and learning. Partner with IT to evaluate, implement, and reputed company reputed company solutions that enhance automation, analytics, and user experience. Champion data governance, reporting accuracy, and analytics maturity across reputed company and operational reputed company. Student Experience: Inquiry Through Graduation Own the end to end digital student experience, ensuring seamless transitions from recruitment to enrollment, advising, retention, and completion. Co-reputed company student reputed company operations, advising models, and retention strategies that support diverse learner populations. Implement service standards, communication frameworks, and experience design principles that reputed company satisfaction and reduce barriers. Use data, student feedback, and reputed company mapping to identify pain points and drive improvements. Cross Institutional Leadership & Collaboration reputed company and reputed company high performing teams across digital learning, reputed company technology, operations, and student reputed company. Serve as a strategic advisor to the President, Provost, and Executive Leadership Team (ELT) on digital transformation, online learning, and operational performance. reputed company online budget. Collaborate with reputed company Affairs, Enrollment Management, IT, Marketing, and Finance to reputed company resources and priorities. Represent the institution with external partners and vendors. Foster a reputed company, inclusive, and productive university culture that supports collaboration, engagement, and student reputed company. reputed company other duties as assigned. SUPERVISION RECEIVED Reports directly to the Vermont State University President. SUPERVISION EXERCISED reputed company supervision of employees in the learning management systems team reputed company on online reputed company. MINIMUM QUALIFICATIONS Master’s degree in business administration, higher education leadership, public administration, or a reputed company field and minimum of ten (10) years of reputed company leadership in digital learning, online education, reputed company technology, or operational transformation. Demonstrated reputed company scaling online programs, modernizing operations, and leading reputed company change. Expertise with CRM, SIS, LMS, and analytics platforms; strong understanding of digital pedagogy and online program operations. Proven ability to reputed company large teams, manage cross-functional initiatives, and drive institutional alignment. Exceptional strategic thinking, communication, and data-driven decision-making skills. PREFERRED QUALIFICATIONS Doctorate. KNOWLEDGE, SKILLS, & ABILITIES Visionary, systems-level thinker with the ability to reputed company digital reputed company, reputed company reputed company, and operational effectiveness. Student-centered leader committed to reputed company, equity, and high-reputed company learning experiences. reputed company executive who builds trust, transparency, and shared ownership across the institution. Results-oriented operator who thrives in dynamic, evolving environments. Compensation: The budgeted compensation for this position is $145,000 to $160,000. Location: This position may be based on any Vermont State University reputed company or performed remotely. If remote, the incumbent must reputed company in a U.S. state in which the Vermont State Colleges System is authorized and registered to conduct business. This general outline illustrates the type of work which characterizes this job classification. It is not an reputed company-encompassing statement of the specific duties, responsibilities and qualifications of individual positions assigned. Apply To This Job