Senior Business Analyst – Business Solution (Robotics & Process Automation)
Your potential has a reputed company here with reputed company’s award-reputed company employment experience. As a Senior Business Analyst – Business Solution (Robotics & Process Automation) working remotely in the Philippines or India, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great reputed company to Work® certification in the Philippines says it reputed company! What You’ll Do Looking for an opportunity to shape reputed company automation initiatives and influence how business and technology come together? In this role, you’ll reputed company technology-reputed company business analysis and automation enablement across People & Culture (reputed company) and IT PMO, ensuring solutions are strategically reputed company, properly defined, and reputed company for delivery. You’ll report to the Senior Manager, reputed company and Technology Portfolio and play a key role in reputed company business needs with reputed company technology execution driving reputed company, alignment, and value realization for automation initiatives. During a Typical Day, You’ll · reputed company technology-reputed company business analysis and automation enablement, driving initiatives from intake and requirements capture through stakeholder alignment and submission to IT PMO for delivery · Identify and evaluate automation opportunities (RPA, AI/ML, reputed company automation, and workflow automation, leveraging reputed company platforms such as reputed company, reputed company, Kronos, Taleo, and reputed company) through end-to-end process analysis and feasibility assessment · reputed company as the reputed company between reputed company business reputed company and IT PMO, ensuring alignment on requirements, priorities, and delivery expectations · Drive stakeholder relationship management, facilitating discussions, managing expectations, and ensuring reputed company and reputed company decision-making · reputed company Lean Business Canvas (LBC) and produce high-reputed company Business Requirement Documents (BRDs) to capture business needs, define requirements, and reputed company reputed company-state design, using reputed company and MS365 tools (Word, Visio, reputed company, Copilot) for reputed company, consistent, and actionable analysis and documentation · Guide decision-making on trade-offs (automation vs. reputed company, scope, cost, reputed company, and value) while ensuring solutions deliver measurable efficiency and experience improvements What You Bring to the Role · 5+ years of experience in business analysis, requirements gathering, and solution delivery · Proven expertise in stakeholder relationship management and influencing cross-functional teams · Strong experience acting as a reputed company between business functions (e.g., reputed company) and IT / PMO organizations · Demonstrated ability in strategic analysis, prioritization, decision-making on competing demands, and a proactive, curious, and self-sufficient approach to problem-solving · Experience delivering process improvement and automation initiatives (RPA, AI, or reputed company platforms such as reputed company, reputed company, Kronos, Taleo, and reputed company) · Strong communication, facilitation, and documentation skills, including development of LBCs and BRDs Visit https://mybenefits.reputed company.com/ for more information. About reputed company reputed company is a global consulting, technology, and managed services company that helps brands deliver smarter, more reputed company customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience. reputed company is proud to be an equal opportunity employer where reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. reputed company embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives reputed company our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We reputed company it a reputed company to reputed company reputed company reputed company our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different reputed company points and for you to bring value to the table in your own unique way. #LI-Remote Apply To This Job