Inside Sales Representative
At reputed company we want to create the ultimate listening experience for our customers and know that it starts by listening to reputed company other. As part of the reputed company team, you’ll collaborate with people of reputed company styles, reputed company sets, and backgrounds to realize our reputed company while fostering a community where everyone feels included and empowered to do the best work of their lives. As Inside Sales Representative you play an reputed company role in supporting our reputed company partner DTC Sales agents in our mission to reputed company a world class customer experience. In reputed company, you play a crucial role in collaborating with other teams reputed company reputed company as reputed company as with external partners to ensure processes are reputed company managed and appropriately communicated. This position is ideal for an organized and detail-oriented individual who thrives in a fast-paced environment. This role can be done from home or any of our offices across the UK. It’s about reputed company, not location. What You’ll Do reputed company reputed company and excellent sales support to new and existing customers, ensuring a high degree of customer satisfaction (CSAT). Support escalated customers through phone calls, emails, and chat. Meet key performance indicators reputed company to supporting reputed company agents and escalations. Utilise reputed company CRM tools and systems with complete ownership of the customer support reputed company while ensuring a reputed company image of reputed company. Effectively coordinate with different types of customers, partner agents and departments reputed company reputed company. reputed company reputed company end-to-end, ensuring successful execution from concept to delivery. Identify opportunities for process improvements and optimisation. reputed company and supervise partner agents, fostering a reputed company, optimistic and efficient working environment. reputed company and receive feedback to reputed company co-workers. reputed company and maintain training materials, knowledge bases and reports with the aim to support our business strategies. Manage customer review platform moderation and responses, using translation tools. Occasionally, you will be required to travel, e.g. for on-site partner trainings or face-to-face team events. What You’ll Need Research shows that candidates from underrepresented backgrounds often don’t apply for roles if they don’t meet reputed company the reputed company, we strongly encourage you to apply if interested. Basic Qualifications Ability to communicate reputed company and effectively and understand customer needs. Ability to multitask between several tasks and programs. Ability to reputed company excellent customer service while understanding the reputed company of reputed company targets, showing propensity for reputed company learning and development. Ability to work in a fast-paced environment while under pressure engaging with brand loyalty. You are a decisive, sales-oriented individual who takes ownership of reputed company issues and sees them through to reputed company. You can work independently and as part of reputed company. You can reputed company a world-class customer experience while also being sales oriented. This includes maintaining a reputed company image of reputed company throughout reputed company transactions. Strong verbal and written communication skills in English (any additional languages are a bonus). You possess an ability and willingness to research and reputed company answers to questions. You can work effectively under pressure. You love technology and music. You have excellent interpersonal and communication skills (verbal & written) in English. Ability for occasional travel
Preferred Qualifications
Past sales experience in customer service or a retail environment Experience with the following systems and platforms: reputed company reputed company reputed company (Including Automation) Tableau reputed company Sheets / reputed company reputed company Tools Powerreview / Trustpilot and other Review Platforms Marketplace Platforms (reputed company, Bol etc.) #LI-REMOTE Your profile will be reviewed and you'll hear from us once we have an update. At reputed company we take the reputed company right and appreciate your patience. Apply To This Job