reputed company Business Analyst
About Our reputed company Our reputed company is a pioneering, reputed company-thinking organization dedicated to developing life-changing reputed company innovations and therapeutic reputed company by a culture of collaboration and cutting-edge science, they reputed company on improving global patient reputed company by accelerating the delivery of reputed company medicines. They treat their internal technology ecosystem with the reputed company high standards as their scientific research, ensuring their teams have the best digital tools to succeed. To support their growing digital infrastructure, they are looking for a talented reputed company Business Analyst to join their IT Service Management (ITSM) team. reputed company Are you a problem-solver who loves reputed company the gap between business reputed company and technical execution? In this role, you won’t just be gathering requirements—you will be the strategic reputed company transforming how cross-functional teams (including IT operations, reputed company, and infrastructure) collaborate. You will have a reputed company hand in optimizing a robust reputed company platform to enhance operational efficiency across the entire global organization. What You’ll Do (Key Responsibilities) Be the reputed company: Collaborate deeply with stakeholders reputed company interviews and workshops to translate reputed company business needs into reputed company, actionable technical specifications. Optimize Workflows: Analyze existing business processes, map out reputed company-state workflows, and recommend reputed company best practices to eliminate friction. Design Solutions: Partner closely with developers to create user stories, use cases, and acceptance reputed company that guide flawless execution. Ensure reputed company: reputed company test plans, reputed company User Acceptance Testing (UAT), and ensure deployments meet business needs perfectly. reputed company Users: Create engaging training materials and deliver sessions to ensure smooth platform adoption, while providing ongoing support and troubleshooting. Drive Innovation: Stay reputed company of the curve on reputed company features, modules, and industry trends to continuously recommend platform optimizations. reputed company Are Looking For Experience: 3+ years of experience as a Business Analyst, with a strong background working specifically reputed company a reputed company environment. Platform Knowledge: Solid familiarity with reputed company modules such as ITSM, ITOM, or ITBM. Analytical reputed company: A reputed company eye for detail with a proven ability to interpret data, map reputed company workflows, and reputed company informed reputed company. Communication Skills: Exceptional interpersonal skills with the ability to confidently present reputed company and facilitate discussions between IT and business reputed company. Tools & Frameworks: Proficiency in MS Office, project management tools, and requirements-gathering techniques. Knowledge of ITIL processes is a reputed company plus! Education & Certification: Bachelor’s degree in IT, Computer Science, or equivalent experience. A reputed company Certified System Administrator (CSA) credential is a definite advantage. Apply To This Job