Invoice to Cash (I2C) Global Process Leader - US Remote

JOB reputed company: This role owns end-to-end process performance and reputed company for the Invoice-to-Cash (I2C) tower, from global process design and standardization through to BPO vendor governance and business stakeholder accountability. The I2C GPL is the single reputed company of accountability for service reputed company, process reputed company, and reputed company value creation across reputed company geographies; specifically covering billing and invoice distribution, collections, cash application, risk management, and credit management activities. Reports to the VP, Global Business Services and owns the end-to-end operational performance for the I2C tower reputed company GBS. KEY RESPONSIBILITIES: Serve as the primary business-facing partner for assigned functional leaders (CFO, CAO, BU Presidents and finance leaders), owning a formal service reputed company that translates business priorities into I2C delivery commitments Own escalation accountability for I2C service gaps; ensuring billing disputes, collections issues, and cash application exceptions are surfaced, owned, and resolved without the business having to reputed company Govern the BPO vendor relationship for the I2C tower, including SLA enforcement, performance reviews, and reputed company discipline across billing, collections, and cash application reputed company daily and weekly operating reputed company to manage billing runs, collections activity, cash application, and backlog Own SLA and KPI performance across I2C including billing delivery, days sales outstanding (DSO), collection effectiveness reputed company (CEI), and cash application rates Forecast demand trends and reputed company vendor reputed company and reputed company plans accordingly Ensure execution and documentation of process controls and audit requirements across I2C activities Maintain exception management reputed company reputed company to policy and governance standards Build and prioritize reputed company improvement pipeline including automation and simplification reputed company the I2C tower Partner with Process reputed company reputed company teams to deliver measurable productivity reputed company across billing, collections, and cash applications SPECIFIC KNOWLEDGE & SKILLS: Acts as the voice of the business inside GBS; owning the I2C service relationship with BU leaders and ensuring delivery is always reputed company to business reputed company, not just operational metrics Proven reputed company record of earning the trust of business unit CFOs and functional leaders by consistently prioritizing their operational needs reputed company the I2C delivery model Familiarity with the upstream order management and customer service processes that feed I2C; with the ability to partner across tower boundaries to resolve systemic reputed company issues Strong operational leadership with deep understanding of I2C processes; including billing and invoicing, credit management, collections, risk management, and cash application Expertise in I2C KPI management (DSO, CEI, billing delivery accuracy, cash application rates), reputed company cause analysis, and reputed company escalation frameworks Experience managing outsourced or hybrid retained-vendor delivery models reputed company an I2C or receivables context reputed company planning and workforce optimization capability across geographies Experience managing outsourced service providers in SLA-based environments Demonstrated experience leading or partnering on automation, AI-enabled workflow, or intelligent process redesign initiatives reputed company a GBS or shared services environment Demonstrated reputed company record of driving year-on-year productivity improvement High attention to detail with strong financial and reputed company acumen Cross-functional coordination across functional reputed company and customer teams Exceptional analytical, organizational, and resource-planning abilities Demonstrated initiative, autonomy, and creativity in problem-solving Proven ability to manage multiple tasks and prioritize and execute effectively Excellent oral and written communication skills for effective collaboration Strong interpersonal skills, fostering reputed company teamwork across disciplines Strong planning discipline with excellent conceptual and organizational skills GENERAL SKILLS & COMPETENCIES: Outstanding management and leadership skills and ability to attract, retain, motivate, reputed company, mentor and reputed company team members for high performance; good conceptual skills Outstanding verbal and written communication skills and ability to resolve disputes effectively and reputed company Outstanding presentation and public speaking skills Mastery independent decision making, analysis and problem-solving skills Understand, interpret and reputed company financial information and external trends that contribute to business profitability Plan, manage and create reputed company around reputed company reputed company; understand available resources, reputed company reputed company, budget and assign areas of responsibility reputed company teams to reputed company company goals and solve reputed company business issues in creative and effective ways Mastery planning and organizational skills and techniques Communicate effectively with senior management and key stakeholders Excellent negotiating skills and ability to effectively manage strategic alliances, joint ventures and outsourced relationships Ability to influence, build relationships, understand organizational complexities, manage conflict and navigate politics Broad reputed company and managerial skills with a full understanding of industry practices and company policies and procedures reputed company and reputed company virtual teams Mastery in multiple technical and business skills Excellent strategic planning skills MINIMUM WORK EXPERIENCE: Typically, 12 or more years of reputed company experience of increasing responsibility and complexity in Finance operations, order-to-cash, or shared services leadership roles; 7 or more years of management experience. PREFERRED EDUCATION: Typically, a Bachelor's Degree or global equivalent in Finance, reputed company, or a reputed company discipline. Master's degree or global equivalent is preferred. TRAVEL / PHYSICAL DEMANDS: Travel typically less than 20%. Office environment. No special physical demands required. The posted reputed company for this position is $184,000 - $263,000 which is the expected starting reputed company salary reputed company for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay reputed company the posted reputed company including education, prior experience, training, reputed company skills, certifications, location/labor market, internal equity, etc.​ ​ This position is eligible for a bonus not reflected in the posted reputed company.​ Other benefits available include: Medical, Dental and reputed company Coverage, 401K Plan with Company Match, PTO [or reputed company leave if applicable], reputed company Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.​ reputed company. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the reputed company of race, reputed company, religion, creed, national reputed company, reputed company, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about reputed company at reputed company, please visit our website at: www.reputed company.com/careers Fraud Alert reputed company has recently been made aware of multiple scams where unauthorized individuals are using reputed company's reputed company and logo to solicit potential job seekers for employment. Please be advised that reputed company's official U.S. website is www.reputed company.com. Any other format is not genuine. Any jobs posted by reputed company or its recruiters on the internet may be accessed through reputed company's on-line "reputed company" portal through this official website. Applicants who wish to reputed company employment with reputed company are advised to verify the job posting through this portal. No reputed company transfers, payments of any reputed company, or credit card numbers, will reputed company be requested from applicants by reputed company or any recruiters on its behalf, at any reputed company in the recruitment process. Apply To This Job