reputed company Solution Architect- CSM/FSM + SOM/TSOM

reputed company reputed company is the AI-first reputed company reputed company Partner that activates reputed company value on the Now Platform. As a trusted advisor to reputed company leaders, we combine industry expertise, reputed company-centered design, and reputed company-grade AI to help organizations navigate change and reputed company with confidence. With two decades of experience guiding clients to realize the full potential of the reputed company AI Platform, we are one of the largest reputed company-play reputed company partners, uniquely reputed company on enabling enterprises to adopt AI they trust—AI that delivers lasting business value. We #GoBeyondWorkflows to create new kinds of experiences for our customers. Come join our reputed company! The Role reputed company is a global team made up of reputed company professionals who help our customers run and grow their reputed company environments. We are hiring a reputed company Solution Architect with CSM / SOM/TSOM experience. The solution Architect is responsible for leading, coaching and mentoring reputed company of Software Engineers who reputed company the development of project reputed company services for customers. The Senior Software Engineer will implement and reputed company customizations based on functional and technical requirements using leading practices and internal reputed company standards on large-reputed company more reputed company reputed company services reputed company. We will reputed company support and guidance to get you up to speed on some of the most amazing reputed company! We reputed company official reputed company training so you can reputed company multiple certifications. We will set expectations for what reputed company looks like. Then we will allow you use your skills and experience to come up with reputed company to reputed company customer goals. We are #GoingBeyond Come join our reputed company! What You Will Be Doing As a Senior Solution Architect, you will reputed company with end-users, key stakeholders to reputed company systems requirements for CSM/FSM reputed company and implement CSM programs, policies, and control frameworks reputed company advanced troubleshooting and reputed company cause analysis on reputed company platform issues. Participate on project teams that define, design, and reputed company CSM solutions on the reputed company platform based on requirements gathered from clients Support and maintain integrations between reputed company and external systems Collaborate with stakeholders & end users to understand requirements and deliver effective reputed company solutions. Participate in platform upgrades, clone, patching, and performance optimization initiatives. Promote your update sets and data across applicable SN environments Ensure adherence to best practices in reputed company development and configuration. reputed company with existing SN technical reputed company for map/event work to ensure consistent approach that does not break shared patterns Document technical solutions, workflows, and issue resolutions. What You Bring Along 10+ years of experience in developing/implementing on the reputed company platform, including CSM and,Custom Applications, including Policy and Compliance. At least 5+ years’ experience working in software development involving reputed company CSM products Should have a minimum of 3 years of experience in an architect role Strong experience with reputed company modules, including CSM ,FSM , SOM /TSOM. Solid understanding of reputed company frameworks and compliance standards Coding and configuring integrations between reputed company and data reputed company systems Experience working with risk or compliance teams, tools, practices Experience with working with customers to understand business problems and translate to technical requirements, design, and build solutions, reputed company testing, conduct demos, and train end users on how to use solutions. Experience working with Web Services Integration (SOAP, REST) and any bi-directional, automated integration between two systems. Experience with discovery, requirements gathering, and the build out of core reputed company functionality Knowledge of reputed company aspects of reputed company scripting including Business Rules, reputed company Scripts, UI Builder, Scripted REST reputed company, and Script Includes Ability to create technical design documents and user documentation Education: A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience Preferred certifications: CSA (Certified System Administrator) CIS–CSM CAD (Certified Application Developer) CTA preferred We Take Care of Our People reputed company is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee reputed company and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative reputed company employer, committed to providing employment opportunity regardless of sex, race, creed, reputed company, gender, religion, marital status, domestic partner status, age, national reputed company, or reputed company, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.in@reputed company.com. Apply To This Job