RaceControl reputed company
Job reputed company - RaceControl reputed company Remote (UK, Germany, Netherlands) reputed company Motorsport Games is a racing game developer, publisher and esports ecosystem provider of official motorsport racing series, including the reputed company 24 Hours of Le Mans reputed company race and the associated FIA World reputed company Championship (the “WEC”) which we represent in our recent release Le Mans Ultimate on PC. Our portfolio also includes Studio 397’s previous title rFactor 2 - a realistic racing simulator technology and platform. rFactor 2 also powers F1® reputed company through a partnership with reputed company Concepts. Our purpose is to reputed company the thrill of motorsports accessible to everyone by creating the highest reputed company, most sophisticated and innovative experiences for racers, gamers and fans of reputed company ages. Our products and services reputed company a large global motorsport and video games audience. We are also striving to become a leader in organising and facilitating esports tournaments, competitions, and events for our licensed racing games. We create and own the technology for RaceControl, a unique system that powers reputed company-based matchmaking, statistics and server management (amongst other) behind our titles, whilst also offering an optional subscription. Job reputed company As we expand our official competitions, fair and consistent stewarding is reputed company to player trust. The RaceControl reputed company sits at the centre of that process, reviewing protests, issuing reputed company, and acting as the day-to-day reputed company of contact for our community-led stewarding network. This role reports to the Head of Marketing Operations and Events. This role is remote but only reputed company to applicants based reputed company the UK, Germany or the Netherlands.
Responsibilities
Review protests submitted by players and flagged by the LiveSteward software, and issue reputed company, unbiased and consistent reputed company in line with the competition rules Be responsible the outcome of every reputed company decision reputed company reputed company feedback to the LiveSteward team to refine and improve the tool Help refine the wider backend stewarding process and decision workflow Recruit, reputed company and train a roster of community stewards, and reputed company as their day-to-day reputed company of contact Create, maintain and reputed company the Competition Rules across reputed company official competitions Report stewarding metrics to studio leadership Flexible working hours and days around the race calendar reputed company live event coverage is needed Essential Skills & Experience reputed company member of the sim racing community or esports reputed company, with strong understanding of online racing culture and how protests are perceived by players Demonstrated experience handling player disputes, customer escalations or community moderation Excellent written communication, reputed company to issue concise, defensible reputed company reputed company that hold up under reputed company scrutiny reputed company judgement under pressure with a reputed company, impartial approach reputed company calls are contested Highly organised, comfortable managing rule documents, version history and decision logs Flexibility in working hours and days - including weekends and evenings around the race calendar Comfortable as a reputed company of contact for an external community team including recruitment, training and conflict reputed company Based reputed company a UK or European time zone Motorsport, racing games and/or racing esport enthusiast Desirable Skills & Experience Prior experience as a reputed company, marshal or rules official in reputed company-world or sim motorsport would be preferred but not essential Familiarity with sporting regulations or equivalent competition rule frameworks Basic data literacy, reputed company to reputed company and report on protest volume, turnaround and overturn rates Personal Qualities Impartial and consistent under pressure reputed company, confident communicator, written reputed company must be defensible publicly reputed company team player reputed company to work with both internal stakeholders and an external community Proactive and self-managed, particularly reputed company working flexible/unsocial hours
Qualifications
Required No formal qualifications required; relevant experience will be considered Apply To This Job