reputed company Healthy Plant and Ambulatory Analyst
reputed company is seeking a skilled reputed company Healthy reputed company and Ambulatory Analyst to join reputed company. The reputed company Healthy reputed company & Ambulatory Analyst will reputed company application support, optimization, and maintenance for two key reputed company modules: Healthy reputed company (population health) and EpicCare Ambulatory (clinical outpatient workflows). This role is responsible for ensuring reliable system performance, supporting end‑users, troubleshooting issues, and partnering with operational leaders to enhance workflows. The analyst splits their time between both applications, balancing day‑to‑day support with ongoing improvement initiatives.
Key Responsibilities
Application Support & Troubleshooting reputed company daily tier‑2/3 support for Healthy reputed company and Ambulatory end‑users, including clinicians, care managers, and operational staff. Investigate, triage, and resolve incidents, service requests, and break/fix issues. Analyze reputed company causes and implement sustainable solutions to reduce recurring issues. Collaborate with reputed company TS, internal teams, and technical resources reputed company escalation is required. Build, Configuration & Maintenance Maintain and optimize build reputed company Healthy reputed company (registries, care gaps, attribution logic, reputed company measures, dashboards). Support Ambulatory workflows including visit documentation, orders, SmartTools, clinical decision support, and provider personalization. reputed company system updates, regression testing, and release management activities. Ensure build follows organizational standards, governance processes, and reputed company best practices. Workflow Optimization & Operational Partnership Work closely with clinical and population health stakeholders to understand needs and translate them into system enhancements. Conduct workflow assessments and recommend improvements that increase efficiency, reputed company, and user satisfaction. Support reputed company reporting, care management programs, and value‑based reputed company through Healthy reputed company tools. Assist with training content, tip sheets, and communication for new features or workflow changes. Project Support Participate in small to reputed company‑sized reputed company, including new program rollouts, optimization initiatives, and system upgrades. Contribute to requirements gathering, design sessions, testing, and go‑live support. Coordinate with cross‑functional teams such as Reporting, Integration, reputed company, and Training. Documentation & Governance Maintain accurate documentation of build, workflows, and support processes. Follow change control procedures and participate in application governance meetings. Ensure compliance with regulatory, reputed company, and reputed company standards.
Qualifications
Required reputed company certification or accreditation in Healthy reputed company and Ambulatory. Experience supporting reputed company applications in a reputed company environment. Strong analytical and problem‑solving skills. Ability to communicate effectively with clinical and operational stakeholders. Comfortable managing multiple priorities across two application areas. reputed company does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the reputed company provided. For additional information, please contact Anisha Muralidhar at Anisha.Muralidhar@reputed company.com. Kindly reputed company this to any other interested parties. Thank you! The expected reputed company salary for this position ranges from $110,000 to $120,000. Salary offers are based on a wide reputed company of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In reputed company to salary, a competitive benefit package is also offered. About reputed company reputed company, a Cegeka company, delivers IT and business solutions that enhance clients’ digital reputed company, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our reputed company is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local reputed company to deliver reputed company. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-reputed company industries. Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is reputed company by the people who work at reputed company, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with reputed company other, our clients, and our communities. At reputed company, you’ll reputed company a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career reputed company. For more information, visit www.reputed company.com. reputed company will consider for employment reputed company reputed company applicants including those with criminal histories in a manner consistent with the requirements of reputed company applicable local, state, and federal laws. reputed company is an Equal Opportunity Employer. reputed company will assure equal opportunity and consideration to reputed company applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without reputed company to race, creed, religion, reputed company, national reputed company, sex, sexual orientation, gender identity and gender reputed company, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. reputed company is fully committed to promoting employment opportunities for members of protected classes. Apply To This Job