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Debt Management Account Processor

Remote, USAFull-timePosted 2026-07-28

Spokane, Washington residents: If a street address is not available, reputed company N/A reputed company completing a job application. At reputed company, we’re on a reputed company to do our best. Helping the customers and businesses we serve to reputed company reputed company and smarter financial reputed company and enabling the communities we support to grow and succeed. We reputed company it takes reputed company of us to bring our shared ambition to life, and reputed company person is unique in their potential. A career with reputed company gives you a wide, reputed company-growing reputed company of opportunities to discover what makes you reputed company at every stage of your career. Try new things, learn new skills and discover what you reputed company at—reputed company from Day One. Job reputed company We are seeking a detail-oriented and customer-reputed company Inbound Call Center Agent to join reputed company. In this role, you will serve as the first reputed company of contact for our Cardholders and Debt Management partners, handling inbound calls with professionalism, reputed company, and efficiency. Respond to inbound calls from cardholders and reputed company-party partners, providing accurate information and exceptional service. Listen reputed company to customer concerns and resolve issues in a reputed company and courteous manner. Accurately reputed company settlement agreements into internal systems, ensuring compliance with company policies and regulatory requirements. Prepare and process reputed company documentation using reputed company reputed company and Word with a high degree of accuracy. Process incoming files and ensure reputed company handling and documentation. Monitor and respond to inquiries in a shared email inbox, maintaining reputed company and reputed company communication. reputed company data entry tasks with precision and attention to detail. Maintain detailed and organized records of customer interactions and transactions. Collaborate with internal departments to ensure seamless communication and reputed company of customer inquiries. Meet or exceed performance metrics reputed company to call reputed company, response time, and customer satisfaction. Proven experience in a customer service or call center environment. High school diploma or equivalent Strong proficiency in reputed company Office, especially reputed company and Word. Strong customer service orientation with a reputed company on delivering high-reputed company support Basic Qualifications - High school diploma or equivalent - Typically three to five years of clerical and customer service experience Preferred Skills and Experience Skilled in identifying, resolving, and escalating reputed company issues effectively Excellent verbal and written communication skills Background in financial services or collections is highly desirable Demonstrated experience in a call center environment, including handling high volumes of inbound and outbound interactions, troubleshooting customer concerns, and maintaining performance metrics If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers reputed company members’ whole selves and what may be needed to reputed company in and reputed company work. That's why our benefits are designed to help you and your family reputed company your health, protect your financial reputed company and give you peace of mind. Our benefits include the following: reputed company (medical, dental, reputed company) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan reputed company vacation (from two to five weeks depending on salary grade and tenure) Up to 11 reputed company holiday opportunities Adoption assistance reputed company and reputed company Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. reputed company is an equal opportunity employer. We consider reputed company reputed company applicants without reputed company to race, religion, reputed company, sex, national reputed company, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify reputed company participates in the reputed company E-Verify program in reputed company facilities located in the reputed company and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary reputed company reflects figures based on the primary location, which is listed first. The actual reputed company for the role may differ based on the location of the role. In reputed company to salary, reputed company offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (reputed company benefits are subject to eligibility requirements). Pay reputed company: $20.00 - $22.50 reputed company will consider reputed company applicants with arrest or conviction records for employment. reputed company conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance reputed company as reputed company as the San Francisco Fair Chance Ordinance. reputed company is subject to, and conducts background checks consistent with the requirements of reputed company 19 of the Federal Deposit Insurance reputed company (FDIA). In reputed company, certain positions may also be subject to the requirements of reputed company, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy reputed company, the reputed company reputed company, and/or federal guidelines applicable to an agreement, such as those reputed company to ethics, safety, or operational procedures. Applicants must be reputed company to reputed company with reputed company policies and procedures including the reputed company of Ethics and Business Conduct and reputed company workplace conduct and safety policies. Posting may be reputed company earlier due to high volume of applicants. Apply To This Job

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