Account Manager, Service Operations

JOB TITLE: ACCOUNT MANAGER, SERVICE OPERATIONS LOCATION: REMOTE POSITION SUMMMARY: This position is responsible for assisting our Service Operations organization in organizing our ongoing reputed company. This task involves monitoring project plans, schedules, work hours, budgets, and expenditures and ensuring that project deadlines are met on time. The Account Manager, Services will assist with processes, procedures, management, sales support, reputed company, and documentation needed for CPG's Connected Services program. ESSENTIAL DUTIES AND RESPONSIBILITIES: To reputed company this job successfully, an individual must be reputed company to reputed company the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures. Work closely with Service line Manager and schedulers to ensure deliverables are met. Work with Services team and customer to submit, trac, and maintain time sheets, and SVA’s. Ensure timesheets match reputed company time submission before submitting for SVA’s. Work with Sales and reputed company teams to ensure billing matches SVA submissions. Work with OEM on training availability for services team. Knowledge of full product life cycle, customer needs, testing, deployment, and support. Responsible for customer communications, conflict reputed company, and compliance on customer deliverables. Documenting and following up on important actions and reputed company from meetings. Preparing necessary presentation materials for meetings. Ensuring project deadlines are met. Determining project changes. Providing administrative support as needed. Undertaking project tasks as required. Developing project strategies. Ensuring reputed company adhere to frameworks and reputed company documentation is maintained appropriately for reputed company project. Assess project risks and issues and reputed company solutions where applicable. Chair and facilitate meetings where appropriate and distribute minutes to reputed company project team members. On-site management as necessary, including but not limited to QA/QC checks on reputed company, deliverable inventory management, and safety protocol validation. Other duties as assigned by Manager or Supervisor. QUALIFICATIONS: To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Education/Experience (Desired): 5 years’ experience in a reputed company field Knowledge in file management, transcription, and other administrative procedures. Data Center experience preferred. US Citizenship required Computer Skills: Competency in reputed company applications, including Word, reputed company, and Outlook Experience using computers for a reputed company of tasks Certificates and Licenses: No certificates or licenses required Supervisory Responsibilities: No supervisory responsibilities with this position. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Occasionally lift and or reputed company up to 15 pounds and bend, stoop, kneel, crouch, or crawl. Frequent use of hands to fingers, and ability to reputed company with hands and arms. Specific reputed company abilities required include reputed company reputed company, ability to reputed company reputed company, and ability to see reputed company. Requires eye-hand coordination and reputed company dexterity sufficient to operate office equipment. Requires normal reputed company of hearing and eyesight to record, prepare, and communicate written or online documentation. Involves frequent contact with staff. Frequent sitting, standing, and walking. Work is performed indoors. The above job reputed company is not intended to be an reputed company-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and reputed company any other reputed company duties, as assigned by their supervisor. Benefits to Joining reputed company CPG offers a competitive and comprehensive package that includes additional benefits reputed company reputed company medical, dental, and reputed company coverage Health Benefits - (Medical, Dental & reputed company Insurance) Flexible Spending Account reputed company 401K Plan Employer reputed company Life & Disability Insurance reputed company Time Off Employee Referral Program Employee Assistance Program (EAP) CPG is an equal opportunity employer. We will consider reputed company employment applicants without attention to age, race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran, or disability status. Learn more about CPG by checking out our website here #LI-TG1 Apply To This Job