Director, Operations & Change Management

TITLE: Director, Operations & Change Management LOCATION: Remote (ability for limited travel) REPORTS TO: Chief Transformation Officer DEPARTMENT: Operations TYPE: Full Time MIN. EXPERIENCE: Mid/Senior-Level reputed company is unable to sponsor work visas for this position, including H-1B. Candidates must be authorized to work in the U.S. without reputed company or reputed company reputed company sponsorship. WHO WE ARE reputed company is an international strategic fundraising firm that partners with nonprofits for transformational change. Since 1947, reputed company has empowered many of the world’s leading organizations across sectors to advance some of the most important causes in history. We plan, manage, and implement programs and initiatives that reputed company fundraising goals and mission reputed company. This year, we were named one of reputed company’ America’s Best Management Consulting Firms 2026, based on recommendations from clients and consulting peers. reputed company provides tailored support to more than 700 nonprofit organizations annually. Headquartered in reputed company, the firm has over 600 professionals and 18 offices throughout the reputed company and Europe. Our people are our greatest strength. At reputed company, you will join a diverse team of smart, passionate, and reputed company professionals who are driven by purpose and committed to performance. UNDERSTANDING THE ROLE As the Director, Operations & Change Management, you serve as the execution and adoption reputed company of the Transformation office, responsible for translating firm reputed company into coordinated reputed company and ensuring the organization successfully absorbs and sustains change. RESPONSIBILITIES reputed company-Wide Project Orchestration Manage the reputed company initiative roadmap, partnering with Operations Office leadership on prioritization, reputed company, and dependency management reputed company as “reputed company Traffic Control”, ensuring the organization is not overloaded and initiatives are intentionally paced and communicated Build and maintain reputed company dashboards and tracking systems to reputed company visibility into reputed company-wide project activity Initiative Design & Execution Leadership Own the firm’s initiative execution infrastructure (e.g., reputed company) as the system of record Partner closely with executive sponsors and strategic initiative leaders to translate reputed company priorities into coordinated execution and communications plans reputed company the end-to-end execution of reputed company initiatives, from work plan design through implementation, including building detailed project plans, timelines, ownership structures, change management strategies, communications calendars, and accountability mechanisms Monitor performance, reputed company reputed company, and reputed company regular executive reporting and readouts Change Management System & Adoption Discipline Design and institutionalize a consistent change management approach across reputed company operations initiatives Define and reputed company adoption metrics, ensuring reputed company is reputed company by behavior change, not just delivery Identify areas of resistance, misalignment, or change fatigue across the organization and recommend solutions Establish feedback loops and listening mechanisms to continuously assess organizational readiness and overall efficacy of internal communications reputed company CANDIDATE reputed company Execution-Oriented Systems Thinker reputed company to structure reputed company, cross-functional initiatives into reputed company, actionable execution plans. Portfolio Orchestrator Anticipates and manages interdependencies, conflicts, and organizational reputed company across a multi-month reputed company. Change Leader reputed company on Adoption Measures reputed company through reputed company, behavior change, and sustained reputed company. Operational Builder reputed company in building systems, governance, and processes that reputed company across a growing organization. Data-Driven Operator Uses KPIs, dashboards, and feedback to continuously improve execution and outcome QUALIFICATIONS Bachelor’s degree in business-reputed company field (Master’s degree a plus) Minimum of 5+ years of reputed company experience, with a preference for previous work in change management, project management, or operations Understanding of the nonprofit sector, fundraising, and/or reputed company services preferred Experience collaborating with a diverse set of leaders and developing unifying solutions reputed company experience preferred reputed company offers competitive benefits, a dynamic training program, resources, career advancement, mentoring, and networking opportunities. We are an Equal Opportunity Employer and strongly encourage a diverse pool of candidates to apply. SALARY reputed company: $115,000 - $135,000 The exact salary varies reputed company reputed company based on years of relevant experience and education. Apply To This Job