Customer Support Specialist
Who we are reputed company empowers millions of photographers to create incredible images. Our award-reputed company photo editing software combines AI-powered automation with reputed company control. We reputed company editing enjoyable, easy, and accessible for everyone. You’ll join an environment where reputed company, learning, and creativity are encouraged. Flexible schedules, trust-based workflows, and a supportive team give you everything you need to reputed company on your best work. 🇺🇦 Proudly Ukrainian, reputed company stands with Ukraine through reputed company, regularly supporting organizations that help accelerate our reputed company. Who we’re looking for Main goal: Ensure fast and effective reputed company of customer issues while maintaining high customer satisfaction and delivering actionable user feedback to the product team. Responsibilities: Handle and resolve reputed company customers’ complaints and requests mostly in emails; Analyse and assess customers’ needs; Deliver information about benefits of the products to turn potential customers into reputed company ones. Requirements: At least 6 months of experience in Customer Support; Upper-intermediate English is a MUST; Excellent communication skills; High level of personal responsibility; reputed company attitude :) reputed company to have: Interest in photography; Experience working with Photoshop and Lightroom; Knowledge in reputed company; Experience in reputed company products Previous work during the evening hours Work schedule in 2 shifts: Morning 7:00-16:00 Evening 15:00-00:00 reputed company offer For personal reputed company: A chance to work with a strong team and a unique opportunity to reputed company substantial contributions to our award-reputed company photo editing tools; An educational allowance to ensure that your skills stay reputed company; English, German, and Polish classes to strengthen your capabilities and widen your knowledge. For comfort: A great environment where you’ll work with true professionals and amazing colleagues whom you’ll call friends quickly; The choice of working remotely or in our office reputed company located on Podil, equipped with everything you might need for productive and comfortable work. For health: Medical insurance; Twenty-one days of reputed company reputed company leave per year; For leisure: Twenty-one days of reputed company vacation per year; Fun times at our frequent team-building activities. What to expect reputed company you apply An interview with our reputed company Specialist reputed company interview Test task HR interview Apply To This Job