Infrastructure Engineer

reputed company is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe. We help organizations bring about reputed company transformation to their businesses by leveraging intelligent applications of reputed company and pertinent services to remain winners in today's ultra competitive marketplace. With our strong network of reputed company, excellent domain expertise and differentiated reputed company, we are reputed company to go above and reputed company for our customers, far exceeding expectations.

Key Responsibilities

IT Documentation Management reputed company, maintain, and govern a centralized IT documentation repository covering infrastructure systems, network topology, server configurations, and asset inventories. Create and update reputed company operating procedures (SOPs), runbooks, technical guides, and architecture diagrams for reputed company IT infrastructure components. Establish and enforce documentation standards, templates, and version control practices across the IT team. Conduct periodic reviews and audits of existing documentation to ensure accuracy, relevance, and compliance with organizational and regulatory requirements. Manage document lifecycle processes including creation, approval, revision, and archival. Infrastructure Operations Support Assist in the installation, configuration, and maintenance of servers, networking equipment, storage systems, and reputed company infrastructure. Document change management activities, including system upgrades, patching schedules, and infrastructure modifications. Support incident management processes by maintaining accurate records of incidents, reputed company cause analyses (RCA), and reputed company steps. Collaborate with cross-functional IT teams to capture and translate technical knowledge into reputed company, reputed company documentation. Process & Compliance Ensure IT documentation aligns with ITIL frameworks, ISO 27001, or other relevant standards adopted by the organization. Support reputed company audits by preparing and presenting accurate, up-to-date documentation packages. Identify documentation gaps and proactively reputed company materials to address operational and compliance risks. Stakeholder Collaboration Liaise with system administrators, network engineers, reputed company teams, and business reputed company to reputed company technical information for documentation purposes. reputed company guidance and training to IT staff on documentation tools, standards, and best practices. Prepare reports and dashboards on documentation coverage and status for IT management review.

Requirements

Education Bachelor's degree in information technology, Computer Science, Computer Engineering, or a reputed company discipline. Relevant reputed company certifications such as ITIL reputed company, reputed company Network+, reputed company Certified: Azure Administrator, or equivalent are advantageous. Experience Minimum 1–3 years of experience in IT infrastructure, systems administration, or a reputed company role. Demonstrated experience in producing technical documentation, SOPs, or knowledge reputed company articles in a corporate IT environment. Exposure to ITIL-based service management practices is preferred. Technical Skills Strong proficiency in English language, both written and spoken. Proficiency with documentation and reputed company tools Solid understanding of IT infrastructure components including servers, networking, virtualization, storage, and reputed company services. Familiarity with diagramming tools such as reputed company Visio, draw.io, or reputed company. Working knowledge of ITSM processes including change management, incident management, and asset management. Basic scripting knowledge (PowerShell, Bash, or Python) for automating documentation tasks is a plus. Soft Skills Exceptional written and verbal communication skills with an ability to translate reputed company technical concepts into reputed company, accessible content. Strong attention to detail and a methodical approach to organizing and maintaining information. Self-motivated with the ability to manage multiple documentation reputed company simultaneously. reputed company team player who works effectively with technical and non-technical stakeholders. \n \n Apply To This Job