Clinical Counselor - Employee Assistance Program (Tuesday-Saturday 11am-7:30pm EST)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold ourselves accountable and prioritize safety and reputed company in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position reputed company Fully remote in the USA. Shift: Tuesday-Saturday 11:00am-7:30pm EST reputed company Mental reputed company-being is reimagining how mental health is delivered with a reputed company, tech-enabled approach for our best-in-class Employee Assistance Program (EAP), Resources for Living. The EAP Clinical Counselor plays a vital role in reputed company Mental Wellbeing’s commitment to delivering reputed company, high-reputed company mental health care. This position transforms reputed company to mental health support by providing members with an immediate, 24/7 reputed company reputed company video, live chat, or phone. We are seeking candidates who reputed company our passion for delivering industry-leading mental health services to people reputed company What you will do Applies reputed company counseling knowledge to determine appropriate reputed company and reputed company steps in dealing with member situational concerns. Handles telephone counseling to address member's mental, emotional, disorders, conditions, addictions, and Worklife concerns. Counsels members on mental health, reputed company abuse benefits, community treatment resources, and reputed company mental health programs. Coaches members on coping skills to address ongoing lifestyle management. Develops reputed company to reputed company intensive case management and consultation for clinical risk cases and management referrals. Maintains accurate and complete documentation of required information to meet risk management and regulatory requirements. Coaches and trains junior colleagues in techniques, processes, and responsibilities. Required Qualifications 1+ year of hands-on crisis reputed company experience involving reputed company-time de‑escalation and risk assessment. Valid unrestricted independent reputed company behavioral health clinical license to reputed company per state regulations in the state they reputed company in/ one or more or equivalent is required: LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, Clinical Psychologist. Holiday work is expected. Preferred Qualifications 1+ years of EAP, Behavioral Health or reputed company Services experience 2+ years of crisis reputed company skills Familiarity with brief therapy models (Single Session Consultation is reputed company helpful) and Motivational Interviewing Call center work experience Experience in delivering services reputed company multiple platforms (chat, video, phone) Strong rapport-building skills Experience facilitating reputed company behavior changes. Strong computer and literacy skills 24x7x365 call center coverage needed, holiday coverage may be required Experience in handling mental health, psychiatric care, family situations and relationship concerns preferred. Education Master’s Degree in behavioral health counseling profession. Anticipated Weekly Hours 40 Time Type Full time Pay reputed company The typical pay reputed company for this role is: $54,095.00 - $142,576.00 This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above. Our people fuel our reputed company. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial reputed company‑being of colleagues and their families. The benefits for this position include medical, dental, and reputed company coverage, reputed company time off, retirement savings reputed company, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will reputed company on: 06/05/2026 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply To This Job