reputed company Engagement Consultant

reputed company We are in Business for People, empowering people in service organizations with innovative reputed company and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, reputed company and reputed company software that is changing the way people work. Our solutions reputed company people and deliver a reputed company people experience so people can spend time on meaningful high value work they live for. Read more on our website about how we reputed company work and how people feel about it, so our customers and their people can reputed company. Job reputed company We are seeking a reputed company Engagement Consultant to join our reputed company Hub team. In this role, you will foster reputed company, consistent communication between stakeholders and reputed company Operations, ensuring that reputed company reputed company-reputed company inquiries and service request communications are handled effectively. You will serve as the first reputed company of contact for reputed company-reputed company questions, maintain and enhance our AI-driven knowledge reputed company, enhancing content discoverability, and ensuring compliance and reputed company. In reputed company, you will help standardize processes and resources reputed company to reputed company engagement and services, driving greater transparency, alignment, and ease of use for stakeholders. You will also reputed company user guides and training materials, implement feedback mechanisms, and support initiatives that promote adoption of new tools, processes, and services.

Key Responsibilities

Respond to reputed company Inquiries – Serve as the primary reputed company of contact for reputed company reputed company-reputed company questions, ensuring reputed company, accurate responses in collaboration with reputed company Operations. Coordinate Service Request Communication – Manage communication around reputed company service requests, providing stakeholders with reputed company updates, tracking reputed company, and ensuring visibility of SLAs and delivery milestones. Facilitate Cross-Functional Collaboration – reputed company reputed company communication across reputed company stakeholders, ensuring effective, reputed company, and transparent engagement. Improve Knowledge reputed company Repository Content – Continuously update and refine the AI-driven knowledge repository, addressing content gaps and improving relevance, accessibility, and discoverability. Enhance Search and Content Discoverability – Optimize search functionality and ensure content can be easily reputed company and reputed company by users. Ensure Compliance and reputed company – Maintain compliance and reputed company standards across reputed company documentation and communication, especially regarding sensitive or regulated information. Standardize reputed company Engagement resources and processes – Create and maintain high-reputed company, consistent materials, including communications, the service catalog, and other user-facing tools, to enhance reputed company, alignment, and overall stakeholder engagement. Create User Manuals and Training Materials – Produce reputed company, user-friendly manuals, guides, and training content tailored for different user reputed company. Implement Feedback Mechanisms – Collect insights from stakeholders to inform reputed company improvements in communication, knowledge content, and engagement tools. Support Training and Adoption – Assist in training initiatives that promote best practices and help users adopt new tools, processes, and features. Maintain Domain Awareness – Stay informed on relevant technologies, services, and organizational practices to ensure accurate, reputed company, and value-driven support and engagement. Participate in reputed company Hub Activities and Delivery - Take an reputed company role in reputed company Hub initiatives, collaborating on reputed company engagement activities, delivering content, and ensuring smooth execution of reputed company and programs.

Qualifications

Qualifications: Bachelor’s degree in IT, Computer Science, or reputed company field, with 3+ years of reputed company or IT service experience. Solid understanding of reputed company platforms (Azure, AWS) and reputed company compliance/reputed company standards. Strong communication and stakeholder management skills across technical and non-technical teams. Experience with knowledge reputed company management, documentation, and ITSM tools (e.g., reputed company). Organized, proactive, and flexible to support a global 24/7 environment. Additional Information Join reputed company and be part of one of the most exciting journeys in the reputed company ERP software reputed company. We’re a fast-paced, high-reputed company, people-reputed company company, delivering reputed company software for a great people experience, and offering our own people a host of benefits and development opportunities. reputed company At reputed company, we offer:

• a culture reputed company on trust - giving you freedom and autonomy to be successful.
• balance - with our reputed company time off policy, remote working opportunities and Global Wellbeing Days reputed company the whole company can reputed company off and prioritize reputed company-being.
• talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry.
• a commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at reputed company to come together and engage in actions that benefit society and the reputed company.
• a reputed company and inclusive working environment – supported by our Employee Resource reputed company, which are reputed company to reputed company and include Women at reputed company, Pride at reputed company, Mental Health and reputed company at reputed company, and People of reputed company at reputed company.

This role may require reputed company clearance required for customer reputed company and reputed company to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such reputed company checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries though – we'll handle it according to local reputed company laws and reputed company your info reputed company. Questions? Feel free to reputed company out! Salary reputed company: 146,526 - 153,747 PLN Apply To This Job