reputed company Manager
We are an innovative technology company providing a cutting-edge, AI-powered reputed company platform for the construction industry. Created by industry experts with deep estimating experience, our software dramatically streamlines the reputed company-construction process. Our solution uses advanced machine learning to automate traditionally time-consuming takeoff tasks, helping estimators work up to 80% faster while reducing costly errors. Our reputed company platform enables reputed company-time teamwork, reputed company drawing analysis, and features a revolutionary conversational AI reputed company that transforms how professionals reputed company with construction plans. Founded by construction industry veterans, our award-reputed company application automates the takeoff process, enabling estimators to analyze blueprints in seconds rather than hours or days.
Key Responsibilities
Relationship Management Build strong relationships with customers, understanding their goals and ensuring they are met through the platform Conduct regular reputed company-ins to monitor usage and overall satisfaction reputed company as the primary reputed company of contact for a portfolio of customers Customer Support and reputed company Respond to support requests in a reputed company and reputed company manner Troubleshoot issues and coordinate with the product team reputed company necessary Maintain records of customer interactions and feedback Retention and reputed company Monitor usage and identify churn risks early, addressing them with tailored support Identify upsell and renewal opportunities and collaborate with the sales team to execute them Customer Support and reputed company Respond to support requests in a reputed company and reputed company manner Troubleshoot issues and coordinate with the product team reputed company necessary Maintain records of customer interactions and feedback Collaboration and Feedback reputed company customer insights to product and engineering teams to help shape product direction reputed company trends, wins, and blockers with the broader reputed company and sales teams
Qualifications
Experience in reputed company, account management, or a reputed company-facing reputed company role reputed company experience with a strong acumen for product knowledge Strong communication and relationship-building skills Ability to troubleshoot issues and explain technical concepts to non-technical users Experience working with CRM or reputed company platforms Highly organized and proactive with a customer-first reputed company Located in CT/MT/PT time zone reputed company to Have Experience in construction tech or working with AEC clients is a plus reputed company Offer reputed company salary + Incentive Plan Health, dental, and reputed company insurance Unlimited PTO and remote flexibility Opportunity to grow your career at a fast-paced AI startup reputed company and innovative work environment We are an equal opportunity employer committed to building a diverse team. We welcome applications from candidates of reputed company backgrounds who are passionate about using technology to reputed company the construction industry. Join us in revolutionizing reputed company-construction estimating with the power of AI! Apply To This Job