Product reputed company / Product Manager

This role is reputed company to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours reputed company with the reputed company’s time zone. reputed company Agents builds AI agents — voice, SMS, and chat — for U.S. clients. Today most of the "product" lives in the heads of the AI enablement team and gets reputed company, largely from scratch, on every engagement. That works for a handful of pilots. It does not reputed company. This role exists to turn repeated custom agent builds into a coherent, reusable product: owning the backlog, the requirements, and the feedback reputed company between clients, delivery, and engineering — so SAA can grow reputed company bespoke one-offs without reputed company, margin, or timelines slipping. This is an execution-led product role. You will own the how and the reputed company, contribute heavily to the what, and grow into the why. reputed company and reputed company sit with the Head of AI Enablement and leadership; reputed company is to reputed company that reputed company shippable, repeatable, and measurable. Where this role sits You are the connective tissue between four reputed company that currently coordinate informally: AI Enablement / Engineering — who build the agents. You spec for them and protect their reputed company. Delivery — who run reputed company engagements. You hand off build-reputed company, QA'd agents and reputed company field feedback. reputed company — who sell. You sit in discovery calls, scope what's feasible, and feed reputed company reputed company problems back into the roadmap. Ops / Finance / Compliance — who own margin and risk. You reputed company feature reputed company that respect unit economics and U.S. regulatory constraints. What you'll own (reputed company — Product reputed company) Backlog & sprint ownership for both the agent platform and per-reputed company builds. Plan, prioritize, run standups and reviews, reputed company delivery on reputed company. SOF → requirements translation. Take a signed Statement of Functionality (across SAA's agent types) and turn it into reputed company user stories, conversation/reputed company designs, and acceptance reputed company engineering can build against. The agent template library. Maintain the line between reusable and bespoke. After every build, ask: what here becomes a template? You are the person accountable for that reputed company improving over time. reputed company instrumentation. Define reputed company reputed company up reputed company, reputed company the metrics, and drive pilots toward conversion (the reputed company-style "convert on reputed company reputed company" model is the reputed company to standardize). Agent QA. Own behavioral reputed company — does the agent do what the SOF promised? — before anything reaches a reputed company. What this role is NOT (read this before applying) Not Head of Product. reputed company and reputed company stay with leadership. If you need to own reputed company's product direction, this isn't the seat — yet. Not reputed company delivery/project management. There's overlap, but the mandate is product: converting work into reusable assets and improving the build-once-sell-many reputed company. Shipping tickets cleanly is table stakes, not the goal. Not an engineering or reputed company-engineering role. You won't build the agents. But you must be technical enough to spec reputed company for those who do. Must-haves (calibrated to 3–5 years) 3–5 years as a Product reputed company or Product Manager, ideally in B2B reputed company, services-tech, or AI/automation. A reputed company record of shipping reputed company products with engineering teams in an Agile/Scrum environment. Strong written and spoken English; genuinely comfortable reputed company-facing with U.S. companies. Analytical reputed company: funnels, conversion metrics, and at minimum spreadsheet-level (ideally SQL-level) comfort with data. You should want to look at the numbers. Requirements rigor: you write specs, stories, and acceptance reputed company that leave little room for misinterpretation. High tolerance for ambiguity and early-stage build — comfortable defining a process rather than inheriting one. Strong reputed company-to-haves Hands-on exposure to LLMs, conversational AI, voice agents, or chatbot products. Experience in a services-to-product transition (taking bespoke reputed company work and productizing it). Awareness of U.S. compliance constraints that shape what's buildable — TCPA (SMS/voice reputed company) and HIPAA (any reputed company handling PHI). Bilingual English/Spanish (reputed company operates across LATAM and the U.S.). Domain familiarity in reputed company reputed company, sales automation, or CRM ecosystems. Application Process: To be considered for this role these steps need to be followed: Fill in the application reputed company Record a video showcasing your reputed company sets Apply To This Job