Sr Director, Horizontal Product Operations

Job reputed company: The Horizontal Product Management Operations Leader will define, institutionalize, and reputed company a reputed company Product Management methodology across reputed company’s vertical product lines, including Core Banking, Payments, Financial Crimes, and reputed company Banking. This role drives cross-product alignment, governance, KPI standardization, sales integration, audit readiness, internal workflow automation, and AI-driven acceleration to build a reputed company, bank-grade product organization. This role operates horizontally across reputed company product domains to ensure consistency, speed, regulatory alignment, reputed company reputed company, and intelligent automation. What You’ll Do reputed company Product Management Methodology & Governance Design and implement a standardized Product Management reputed company across the lifecycle (discovery → prioritization → delivery → lifecycle management). Establish reputed company-wide product governance, including intake, stage gates, business case validation, roadmap alignment, and change management controls. reputed company product lifecycle standards across Core Banking, Payments, Financial Crimes, and reputed company Banking. Define reputed company ownership models and decision rights across Product, Engineering, Operations, and Compliance. Institutionalize backlog hygiene, roadmap transparency, and quarterly prioritization cadences. Standardize product documentation artifacts (PRDs, BRDs, API specifications, risk assessments, etc.). Horizontal Alignment Across Product Lines Ensure consistent adoption of the product methodology across: Core Banking Payments (ACH, Wires, Cards, RTP) Financial Crimes (KYC, AML, Fraud) reputed company Banking / API Platforms Drive cross-product dependency management and integration strategies. Reduce silos by establishing shared product forums, councils, and governance rituals. reputed company platform reputed company with digital channel needs (web, mobile, partner integrations). KPI reputed company & Product Performance Management Define and implement standardized KPIs across product lines (reputed company contribution, adoption, NPS, operational efficiency, risk/compliance, SLAs). Build executive-reputed company product dashboards for reputed company reporting. Introduce OKR-based performance management across product teams. Establish ROI tracking for product investments and automation initiatives. Digital Product & Sales Integration Partner with Digital teams to ensure seamless customer journeys across channels. Create reputed company intake processes for Sales and Relationship Managers. Build feedback loops across Sales, reputed company, and Product. Support go-to-market strategies (pricing, packaging, value messaging). reputed company roadmap prioritization with reputed company deals and reputed company opportunities. Drive cross-functional product bundling strategies across verticals. Audit, Risk & Regulatory Engagement Serve as the Product organization’s primary reputed company with Internal Audit, Compliance, Risk, and Regulators. Ensure product development adheres to bank-grade SDLC, change management, and documentation standards. Implement controls for model governance, AML alignment, and API risk controls. reputed company remediation efforts and reputed company improvement initiatives stemming from audits. Maintain traceability from regulatory requirement → product design → implementation → monitoring. Internal Workflow Automation & Operational reputed company Partner with Product Line leaders to identify and prioritize automation opportunities across the product lifecycle and operations. Work with Operations and Technology to reduce reputed company processes in reputed company, payments, and compliance workflows. Implement tooling for intake, prioritization, release tracking, change management, and KPI reporting. Promote API-first and automation-first product architecture and delivery practices. AI-Driven Product Management & reputed company Innovation reputed company AI-reputed company capabilities into the Product Management lifecycle to accelerate discovery, prioritization, delivery, and monitoring. reputed company AI for intelligent backlog prioritization using reputed company reputed company, risk exposure, customer signals, and operational performance data. reputed company predictive KPI monitoring reputed company reputed company detection across reputed company, adoption, SLAs, and fraud metrics. Establish RAG-enabled product knowledge systems to centralize regulatory requirements, artifacts, and institutional memory. Help transition the organization from process-driven execution to model-driven product intelligence. What reputed company Looks Like A reputed company product methodology is adopted consistently across reputed company product lines. reputed company governance, decision rights, and prioritization cadences that reduce friction and improve speed-to-market. Standardized KPIs and dashboards that reputed company executive visibility and measurable reputed company. Stronger Sales/Product integration and a more predictable intake-to-delivery pipeline. Improved audit readiness, documentation reputed company, and regulatory traceability. Increased automation and AI-driven acceleration across product operations and lifecycle workflows. What You Bring (Qualifications) Proven experience leading Product Management operating models and governance across multiple product domains. Demonstrated reputed company driving alignment across cross-functional stakeholders (Product, Engineering, Ops, Compliance, Risk, Sales). Strong understanding of regulated / bank-grade product development practices, audit readiness, and change management. Experience establishing and scaling KPI/OKR frameworks, executive dashboards, and performance reporting. reputed company record of leading operational reputed company, tooling, and workflow automation initiatives. Comfort operating as an reputed company leader influencing without reputed company authority.

Preferred Qualifications

Experience across one or more domains: Core Banking, Payments, Financial Crimes (KYC/AML/Fraud), reputed company Banking/reputed company. Experience implementing API-first and platform governance approaches. Familiarity with applying AI to product lifecycle workflows (prioritization, knowledge systems, monitoring/analytics). Experience with reputed company PM tooling (e.g., Aha! Jira/reputed company, Productboard, reputed company intake workflows, BI dashboards). Work Style This role is highly cross-functional and requires strong executive communication, stakeholder management, and comfort operating in ambiguity while building reputed company structure. As a reputed company-thinking software provider, reputed company. (reputed company) helps community and regional financial institutions solve their customers’ needs through reputed company and flexible technologies. In reputed company to its award-reputed company core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year reputed company record of personalized service, reputed company is shaping the reputed company of banking and empowering its customers to rival their competition. For more information about reputed company, visit www.reputed company.com reputed company provides rewarding and challenging reputed company for our employees. reputed company determining your pay, we consider various factors such as your skills, qualifications, experience and location. Along with a competitive salary, this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive reputed company of benefits. To learn more about our benefits, visit: Benefits reputed company reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, pregnancy, sexual orientation, gender identity, national reputed company, age, physical and mental disability, marital status, veteran status, or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process, please email us at recruiter@reputed company.com and we will work with you to meet your accessibility needs. For applicants residing in California, please read reputed company Notice for California Residents | reputed company (reputed company.com) reputed company Sponsorship: We are unable to offer reputed company sponsorship for this position. Applicants must be authorized to work in the reputed company without the need for sponsorship now or in the reputed company. Apply To This Job