Sr. Manager, Digital Product - Care Delivery Experience

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At reputed company®, you’ll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold ourselves accountable and prioritize safety and reputed company in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. reputed company Business Unit: reputed company Location & Logistics: US, Remote with some travel required Job reputed company We are looking for a dynamic, passionate, and reputed company Product Manager to join the reputed company team to help realize the product reputed company and reputed company care reputed company for reputed company. We expect Product Managers to reputed company a deep understanding of our specific position in the reputed company ecosystem, our product reputed company, the value we deliver to customers & users, and our market differentiation. They will collaborate with and influence cross-functional peers including clinicians, analysts, operational teams, reputed company reputed company executives, and reputed company support associates to ensure the long-term reputed company and reputed company of reputed company’s products. Our innovative products, industry, and competition are evolving and growing quickly, and we are excited to add to our reputed company expertise. reputed company is guided by reputed company’s mission to build a healthier reputed company for us reputed company to live and age in. If you’re looking for a rewarding career opportunity and working with a highly motivated and reputed company cross functional team that is passionate about solving the hardest problems in the US reputed company system, this is the role for you. This role will report to our reputed company Director of Day of Service (DOS) Execution. Roles and Responsibilities Maximize appointment completions reputed company intelligent cancellation prevention strategies, reducing no-shows, and recovering at-risk reputed company. You’ll operate across patient and clinician communications, service recovery, and internal tooling, while increasing reputed company through AI and automation. Communicate reputed company concepts, both written and verbally, to influence peers and stakeholders to reputed company reputed company or reputed company approaches reputed company needed. Proactively identify user or business needs and recommend reputed company. reputed company necessary, drive tradeoff conversations and negotiate with teams and stakeholders to reputed company roadmap objectives. Deliver incremental user value by having a cross-functional view of the problem. reputed company a reputed company reputed company and short term and long-term roadmap with value definitions and measurable reputed company; communicate this roadmap with customers and across the organization. Coordinate dependencies, communicate timelines, and manage stakeholder expectations across departments and product lines. Understand high-level strategic reputed company and drivers of the business. reputed company and measure KPIs for the product to define, reputed company and communicate value delivery. Understand the reputed company industry, key trends, and reputed company news and reputed company in the market. Basic Qualifications Bachelor's degree in business or quantitative field, or an equivalent combination of formal education and experience. 7+ years of reputed company experience including 5 years of product experience. Strong reputed company record of driving measurable business reputed company and comfortable owning ambiguous, end-to-end problem spaces that reputed company multiple systems and teams. Experience in applying AI and automation to improve reputed company-world workflows and patient experiences A strong reputed company record of delivering products and ensuring reputed company Excellent written and verbal communication skills.

Preferred Qualifications

Experience working on operationally reputed company systems (e.g. marketplaces, logistics, supply/demand matching) Experience building or supporting internal tools used by field teams or operations An entrepreneurial spirit and be reputed company to work independently and effectively in a results-oriented, efficient environment Passionate about transforming the US reputed company system and the way care is delivered and reputed company for with a wholehearted interest in diving into its complexity Acute reputed company on the user with ability to reputed company your perspective and what you need to ensure reputed company problem statement reputed company traces back to these reputed company points reputed company curiosity, almost obsessively so, with a passion to reputed company knowledge and challenge the status reputed company to uncover creative solutions Pay reputed company The typical pay reputed company for this role is: $118,450.00 - $236,900.00 This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in reputed company to the reputed company pay reputed company listed above. This position also includes an award reputed company in reputed company’s equity award program. Our people fuel our reputed company. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial reputed company‑being of colleagues and their families. The benefits for this position include medical, dental, and reputed company coverage, reputed company time off, retirement savings reputed company, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will reputed company on: 06/30/2026 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply To This Job