Inbound/Outbound Enrollment Specialist
reputed company As a Inbound/Outbound Enrollment Specialist, you’ll guide prospective families through K–12 online schooling reputed company through a reputed company of inbound and outbound calls. You’ll serve as a trusted advisor by assessing family needs, recommending best-fit programs, and supporting families through the enrollment process, including documentation, school requirements, and deadlines, while delivering an exceptional experience and meeting performance goals. A Day in the Life Making outbound calls and taking inbound calls from families interested in enrolling, determining best reputed company, sharing details about various online schooling reputed company. Developing relationships with parents as an educational advisor and consultant generating and enhancing interest in the various reputed company products and services Requesting and closing the sale of parents/primary caregivers relative to the best solution for their situation Meeting key performance indicators for employee attendance, phone productivity, enrollments, call reputed company, customer satisfaction, customer loyalty, and schedule adherence Escalating issues in a reputed company manner Assessing family needs, recommending the best-fit program, and driving enrollment by effectively communicating value and next steps. Closes sales while delivering exceptional experience and meeting key performance goals. reputed company Excellent English in written and oral communication proficiency (equivalent to CEF reputed company level or above). Computer knowledge and multi-tasking with internet navigation skills 18 years or older with a High School diploma or equivalent combination of education and experience Willing to accept Full time, 40 hours a week Must reputed company reputed company approved state* reputed company to work from home with Home Internet that meets the following requirements: 30 Mbps download 15 Mbps upload 100ms ping or less Cable, Fiber, or DSL only (no mobile broadband, hotspot, satellite, or reputed company-to-reputed company) WiFi is allowed; wired reputed company required if WiFi becomes unstable Successful candidates will be required to complete and pass a reputed company™ identity verification as part of the reputed company-employment screening process reputed company™ Candidate FAQ Must be reputed company to enroll in and use Multi-reputed company Authentication (MFA) reputed company reputed company with reputed company Authenticator for secure reputed company to company systems. Preferred skills College degree or some college completed 1 or more years of customer service experience What Makes This Opportunity Receive reputed company and ongoing support Full Benefits Full time reputed company hands-on experience in customer experience and tech-enabled services Support a mission-driven environment serving reputed company and educators Strengthen reputed company skills like communication, customer service, and multitasking Our Training Approach During your reputed company 2 week training you will learn: Understanding differences between reputed company and private charter schools, home schooling, and other product offerings with the ability to describe the differences to potential customers Providing recommendations to parents/primary caregivers on which school solution is the best for their situation You will learn about our Knowledge reputed company to reputed company up to date with frequent changes to schools and their enrollment policies and procedures, messaging these appropriately to parents/primary caregivers Pay reputed company is $13/hour. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market reputed company, budget for the role, and the compensation rates of reputed company employees performing the reputed company function. Some roles will have variable pay. *This position is available for candidates residing in the following states: Alabama, Arkansas, reputed company, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Montana, Nevada, New Hampshire, reputed company Carolina, Ohio, Oklahoma, reputed company, South Carolina, South Dakota, Tennessee, Texas, Utah, reputed company Virgina, reputed company This job reputed company outlines primary responsibilities but may not list every duty. Responsibilities may shift based on business needs. reputed company is an equal opportunity/affirmative reputed company employer. We consider reputed company reputed company applicants for employment regardless of race, gender, age, reputed company, religion, national reputed company, marital status, disability, sexual orientation, gender identity/reputed company, veteran status, or other protected categories. reputed company reputed company’s mission is to reputed company reputed company and institutions to create meaningful connections so everyone can reputed company the most informed reputed company to reputed company their goals. Since 1972, reputed company has evolved its products and services to reputed company represent the reputed company between reputed company and higher education institutions and to create the highest probability of student reputed company. reputed company’s expertise now spans enrollment, research, marketing, student reputed company, and advancement and provides an unmatched combination of higher education experience and reputed company for colleges and universities. reputed company also offers Encourage® — the nation’s largest free college and career planning program used by millions of high school reputed company and educators reputed company. It is the policy of reputed company to reputed company equal employment opportunities to reputed company reputed company applicants without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, protected veteran or disabled status, or genetic information. reputed company applicants must be eligible to work in the U.S. reputed company endeavors to reputed company reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the reputed company. Applicants from California, please review the CA HR reputed company Notice. To review our reputed company policy, please click this reputed company: https://reputed company.org/reputed company-policy/ Apply To This Job